DuBaldo Music in Manchester Connecticut has been providing musical instrument sales, service, rentals and lessons for over 65 years, so shop with confidence! We are a 3rd generation family owned and operated business that takes pride in every item we sell and service. Orders generally ship either the same day or the next business day. Please feel free to message us with any questions you may have.
Shipping Policy
We will ship with tracking and insurance to the continental United States. Alaska, Hawaii, and Puerto Rico may incur additional charges.
We do not sell or ship internationally.
Return Policy
New Items
Returnable within 7 days of delivery.
Restocking Fee: 12%
Used & Vintage Items
Returnable within 7 days of delivery.
Restocking Fee: 12%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
We have selected all of our merchandise with care and consideration to ensure your complete satisfaction! If you have any questions about an item on our Website, please feel free to either give us a call or use our contact form and we will do our best to assist you.
Due to the nature of specialty items, we cannot accept returns for special orders, custom orders, consignment, used or one-of-a-kind items.
Merchandise may be returned for a refund of the purchase price, excluding shipping & handling and restocking costs, if the customer calls for return authorization within seven (7) days upon receipt of merchandise. The customer is responsible for any applicable shipping charges in the return process. A 12% restocking fee would apply to non-defective returns.
All claims for damage or defects must be made within three (3) business days of receipt. Please retain the shipping carton and packing materials to return the instrument to the address on the original shipping label.
Return authorization numbers are good for a period of two (2) weeks from date of issue, after that time we will not be able to accept items for return.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||