Since opening our doors in Vaughan, Ontario in 2010, we have quickly become the Greater Toronto Area's, and Canada's, first choice for percussion, providing drummers with a large selection of kits, cymbals, electronics, hand drums and more! If you live outside of Canada, please contact us first about availability for certain items.
Let our experts help find that special musical instrument for you and shop with confidence!
Shipping Policy
We will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send us a message. Free shipping on purchases over $199* for Canadian residents only. . *Free shipping may not be offered in conjunction with other offers. (eg. Black Friday/Cyber Monday)
Our carriers include Canada Post, UPS and Canpar for domestic orders, and DHL/UPS for international orders.
If you live outside of Canada, please message us or email [email protected] before ordering to confirm eligibility.
SHIPPING DUTIES AND CHARGES
Please note that international deliveries may be subject to import duties.
Customers are responsible for any and all extra charges from duty/customs. If the customer refuses to accept delivery due to extra charges, Drumland reserves the right to have the shipment returned or discarded by the delivery service. There will be no refund given for the purchase or for shipping costs.
If you are an international customer, please email [email protected] for any inquiries related to order availability.
Drumland reserves the right to refuse shipping orders due to supplier agreements and policies, destination qualifications or any other condition that is subject to final approval from Drumland.
In-stock orders will be shipped within 3 to 5 business days, and you will be notified if any delays have occurred.
If some orders are out of stock or back ordered, we will contact you as soon as possible with an estimated time of arrival.
Return Policy
New Items
Returnable within 7 days of delivery.
Used & Vintage Items
Returnable within 7 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Our return policy expires after seven (7) days. If seven days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
If you wish to ship to us, you must contact the store for a Return Authorization Number first. Shipped returns without a Return Authorization Number will be refused.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase and Return Authorization Number from Drumland.
Please do not send your purchase back to the manufacturer.
No refunds on books, CD's, DVD's, VHS tapes, software.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 7 days after delivery
Only regular priced items may be refunded (within seven (7) days of purchase), unfortunately sale items cannot be refunded. Special order and web order cancellations are subject to a twenty-five (25) percent restocking charge.
To return your product, ship to:
Drumland
4585 Hwy 7 West
Unit 4
Vaughan, Ontario CA
L4L 9T8
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
Tax Policies
Region | Rate | ||||
Alberta, CA | 5.0% | ||||
British Columbia, CA | 12.0% | ||||
Manitoba, CA | 12.0% | ||||
New Brunswick, CA | 15.0% | ||||
Newfoundland and Labrador, CA | 15.0% | ||||
Northwest Territories, CA | 5.0% | ||||
Nova Scotia, CA | 15.0% | ||||
Nunavut, CA | 5.0% | ||||
Ontario, CA | 13.0% | ||||
Prince Edward Island, CA | 15.0% | ||||
Quebec, CA | 14.975% | ||||
Saskatchewan, CA | 11.0% | ||||
Yukon Territory, CA | 5.0% | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||