Drop Dee Guitars
- Mooresville, NC, United States
- Joined: Jul 2015
- Message
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We didn’t start as Drop Dee Guitars.. We first opened as Matt’s Music Store in February of 2015, but we’ve made the name change in July of 2018.
Drop Dee Guitars is an online music store operated in Mooresville, NC. We specialize in selling refurbished instruments. We feel strongly that refurbished instruments are the best bang for your buck because we can get you the brands you know and love at a fraction of the brand new price. "Refurbished instruments.. What the heck does that mean?" You’re thinking? We explain what that all means here (MAKE LINK TO PAGE)
We don’t only sell refurbished products, we also sell new and used gear! We are official dealers of Fano Guitars, TC Electronic & D’Addario. This list will continue to grow as we welcome more brands to our store! We get our used gear from trades, or from purchasing from individuals.
Drop Dee Guitars continues to grow and expand every single day. We want to provide more options for our customers to choose from, make purchasing from DDG a breeze, and most importantly to make our customers happy! Whether you would like to purchase your dream guitar that you’ve been waiting to purchase for 17 years, or just chat about how incredible a pb&j sandwich is. Drop Dee Guitars is the place to be!
Follow our story as we continue to grow and expand our business to better serve you!
Shop Policies
Shipping Policy
Free domestic shipping to the lower 48 states on orders over $49! We ship guitars using FedEx Home Delivery (2-5 days delivery), UPS Ground (2-5 days delivery) or USPS Priority (1-3 days delivery) depending on your location. All accessories and pedals will be shipped using USPS Media Mail (2-9 days delivery). Orders normally ship within 1 business day, but sometimes will take longer. You will receive an email update with tracking information as soon as the order is shipped.
Shipping rates are $60 to ship guitars to Hawaii and Alaska. Accessories and pedals are $15 to ship to Hawaii and Alaska.
International shipping is $149 for guitars and basses. International shipping to Mexico & Canada is only $80 for guitars and basses. Guitars that contain ANY amount of Rosewood will NOT be shipped internationally. If you placed an order with us for a guitar that contains Rosewood, we will fully refund you. We can also refuse any international order for any reason. If we refuse your order, we will fully refund you.
International shipping for Pedals and Accessories are $35. Pedals and Accessories being shipped to Canada or Mexico is only $20.
Return Policy
NEW ITEMS
Returnable within 14 days of delivery.
USED & VINTAGE ITEMS
Returnable within 14 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Refunds
Buyer receives a full refund in their original payment method less any shipping costs.
Special Conditions
If for any reason you wish to return a musical instrument, Drop Dee Guitars has a 14-Day return policy. From the day that the product is received by the buyer, the buyer has 14 days to return the product. If the buyer wishes to return a product, they have to pay for the shipping. Unless the instrument is broken or damaged upon arrival. **All international sales are final. No returns.**
Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.
Tax Policies
- NC, US
- 6.75%