Distortion Brothers Guitar Shop
- Montara, CA, United States
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Distortion Brothers is proud to be an authorized dealer of b3 Guitars, Echopark Guitars, John Page Classic, Prisma Guitars, Potvin Guitars, Protocaster Guitars, Rock 'n Roll Relics, Teye Guitars, Titan Guitars, BC Audio, Louis Electric Amplifiers, Satellite Amps, Catalinbread Effects, MXR, Seymour Duncan, and Way Huge Electronics. Each of these brands was carefully selected and each product is closely inspected and fine tuned before leaving the store. These are the best examples of high quality, innovative instruments coming from the small builder community.
Distortion Brothers was opened with a passion for making loud, energetic music as well as a deep appreciation for the craftsmanship only found in boutique electric guitars, amplifiers, and effect pedals. The spirit of the shop honors the guitar playing brothers and sisters that preceded us and pledges to support today's musicians with vintage-inspired, innovative, and expertly built instruments.
Distortion Brothers is an independently owned and operated small business; a mom-and-pop shop run by and for guitarists. Each of its services and policies have been designed with honesty, integrity, and fairness at their core with the belief that all are necessary to pave the way for the shop's longevity. Listening to customer feedback and driving for continuous improvement keeps Distortion Brothers moving in the right direction.
Shipping Policy
Thank you for visiting and shopping at Distortion Brothers Guitar Shop. Following are the terms and conditions that constitute our Shipping Policy.
SECTION 1 - DOMESTIC SHIPPING
SHIPMENT PROCESSING TIME
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
FREE SHIPPING
Distortion Brothers Guitar Shop will pay the shipping costs to our customers in the contiguous United States. This offer is applied by selecting the Free Shipping option when checking out. We will then ship your order using FedEx Ground, UPS Ground, or USPS Priority Mail services.
SHIPPING RATES & DELIVERY ESTIMATES
In addition to the Free Shipping option described above, charges for the shipping services listed below will be calculated and displayed at checkout.
FedEx 2 Day: 2 business days
FedEx 2 Day AM: 2 business days
FedEx Express Saver: 2-3 business days
FedEx First Overnight: 1 business day
FedEx Ground: 1-7 business days
FedEx Ground Home Delivery: 1-7 business days
FedEx Priority Overnight: 1 business day
FedEx Standard Overnight: 1 business day
UPS 2nd Day Air: 2 business days
UPS 2nd Day Air A.M.: 2 business days
UPS 3 Day Select: 3 business days
UPS Ground: 1-5 business days
UPS Next Day Air: 1 business day
UPS Next Day Air Early: 1 business day
UPS Next Day Air Saver: 1 business day
Some of the above shipping services are not available for all destinations. Delivery delays can occasionally occur.
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
Distortion Brothers Guitar Shop ships to physical street addresses within the U.S. and U.S. Territories but not P.O. boxes or APO/FPO/DPO addresses.
SECTION 2 - INTERNATIONAL SHIPPING
SHIPMENT PROCESSING TIME
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
FedEx Europe First International Priority: 1-3 international business days
FedEx International Economy: 2-5 international business days
FedEx International First: 1-3 international business days
FedEx International Ground: 2-7 international business days
FedEx International Priority: 1-3 international business days
UPS Worldwide Expedited: 2-5 international business days
UPS Worldwide Express: 1-3 international business days
UPS Worldwide Express Plus: 1-3 international business days
UPS Worldwide Saver: 1-3 international business days
Some of the above shipping services are not available for all destinations. Delivery delays can occasionally occur.
CUSTOMS, DUTIES, & TAXES
Distortion Brothers Guitar Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
SECTION 3 - COMMON TO ALL SHIPPING
SHIPMENT CONFIRMATION, & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
DAMAGES
Distortion Brothers Guitar Shop purchases shipping insurance so that the carrier is liable for any products damaged or lost during shipping. If you received your order damaged, please contact us immediately so that we may file a claim with the shipment carrier.
Please photograph and save all packaging materials and damaged goods. We thank you as this will greatly assist us in filing a claim.
RETURNS POLICY
Our Refund Policy provides detailed information about options and procedures for returning your order.
Return Policy
New Items
Not Returnable
Used & Vintage Items
Not Returnable
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||