Diffusion Audio is a dealer/distributor for high end Guitar and Pro Audio located in Montreal, Canada. we've been in business since 2002 and have shipped instruments all over the world.
Shipping Policy
We declare the full sale value for all international shipments, no exceptions.
International customers (including the USA) should contact us before placing orders as some items are only available for sale to Canadian customers. International customers are responsible or all duties and taxes (VAT) that may apply in their respective countries. All International transactions over $5000Cdn must be payed via bank transfer. Please contact us for further information.
Return Policy
New Items
Returnable within 3 days of delivery.
Restocking Fee: 5%
Used & Vintage Items
Returnable within 2 days of delivery.
Restocking Fee: 5%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Customers may request to return an item within the specified evaluation period by requesting a return via Reverb. The customer is responsible for all freight charges from Diffusion Audio and back, The Customer must supply a tracking number and delivery the return to the shipping company with 3 business days (72 hours) of the issue of the return authorization
Tax Policies
Region | Rate | ||||
Alberta, CA | 5.0% | ||||
British Columbia, CA | 5.0% | ||||
Manitoba, CA | 5.0% | ||||
New Brunswick, CA | 15.0% | ||||
Newfoundland and Labrador, CA | 15.0% | ||||
Northwest Territories, CA | 5.0% | ||||
Nova Scotia, CA | 15.0% | ||||
Nunavut, CA | 5.0% | ||||
Ontario, CA | 13.0% | ||||
Prince Edward Island, CA | 5.0% | ||||
Quebec, CA | 14.975% | ||||
Saskatchewan, CA | 5.0% | ||||
Yukon Territory, CA | 5.0% | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||