A Partner in Your Success since 1956
Dale Pro Audio has been a distinguished leader in the Broadcast, Live Sound, Contracting, and Studio/Post markets since 1956. Dale carries the industry's top brands, has an expansive showroom in Jamaica, New York, and is staffed by a sales and technical team second to none.
Shipping Policy
I will ship with tracking to the continental United States.
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 14 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Returns & Exchanges
Dale Pro Audio wants you to be satisfied with your purchase.
To request a return or exchange, contact us within 14 days of the receipt of your order.
You can call us toll free at (888) 462-7828 or (212) 475-1124.
You can also email your return request by clicking here.
Return Period:
14 Days
No Returns on:
Software
Headphones
Media (tapes, CD's, DVD's, digital memory, batteries, bulbs, etc..)
Special Orders
Merchandise described "As Is", "Final Sale", or "No Returns"
International Orders - these sales are considered "Final Sale / "As Is"
Apple Hardware Products (iPad, laptops, desktops and peripherals)
Rules and Policies:
No returns are accepted without an RA number.
To request an RA, call (888) 462-7828 (toll free) or (212) 475-1124.
Email your return request by clicking here.
Dale does not accept returns after 30 days.
Returns of Free Shipping items will have the freight charge deducted from the return credit.
All products returned must be complete with all original packaging, documentation
(warranty cards, manuals, etc) and accessories.
Returned products must be in their original condition with no signs of use or wear.
All returns are subject to a restocking fee depending on the condition, date of purchase, and the manufacturer's policy.
Pack the products to be returned in a shipping carton so that the original box does not become marked or damaged.
DO NOT WRITE ON THE PRODUCT BOX.
Dale is not responsible for personal data or items left in products returned.
Refunds on returned items which were paid by credit card or PayPal will be credited to the same account used for the purchase.
Refunds for items paid by cash or check will be issued by check.
Dale reserves the right to wait up to 14 days for funds to clear before refunding an order paid by check.
Ship pre-approved returns to:
Dale Pro Audio
148-04 95th Avenue
Jamaica, NY 11435
RA# _______
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||