Collar City Guitars - Troy, NY
- Troy, NY, United States
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Hope to see you soon,
Peter & John
Collar City Guitars is a small shop in a small city. We sell used stuff, new stuff, do repairs, and give free advice. So come on in or give us a call, we'd love to hear from you.
Hope to see you soon,
Peter & John
Shipping Policy
We do not ship with SIGNATURE REQURED unless REQUESTED BEFORE PURCHASE. I will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message.
Return Policy
New Items
Returnable within 1 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Returnable within 1 days of delivery.
Restocking Fee: 15%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Return policy
1. Buyer has 48 hrs. from time of delivery to inspect the item or have it inspected. Any defects, damage, misrepresentations or other problems must be reported within that time period in writing to the Collar City Guitars LLC (CCG) at [email protected].
2. In the case of damage during shipment, Buyer shall immediately inform CCG of such damage and will maintain all original packing materials and box for inspection by the transportation company.
3. If other problems are discovered and reported to CCG, CCG will request that the Buyer return the item to the CCG (CCG will reimburse Buyer for cost of shipment of item back to CCG). CCG will correct indicated problems and ship the item back to the Buyer within 7 days of receiving it.
4. In the event that the item cannot be repaired or replaced with a similar item from CCG’s inventory, the CCG will give a refund to Buyer.
5. No refunds or returns for Buyer Remorse or Buyer Mind Changing.
6. You should expect to receive your refund within two weeks after receipt of your return package to CCG, however, we strive to issue your refund sooner than that. This time period includes the time it takes us to process your return once we receive it (3 to 5 business days) and the time it takes your bank to process our refund request (5 to 10 business days).
7.Orders are only processed on normal business days (T-F excluding holidays). Orders for in-stock items placed after 3:00 PM Eastern Time are shipped the next business day.
8. We at Collar City Guitars care deeply about the environment; this means that we reuse as much packing material as possible. Reused materials may include; bubble wrap, newspapers, recycled paper products, and cardboard. In addition to minimizing waste, this policy keeps shipping costs as low as possible and thus, passing the savings on to you.
If you have any questions or need assistance, please contact us at 1-518-833-6699 or email customer service at [email protected]
Available for local pickup from Troy, NY
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||