Collar City Guitars - Troy, NY

Collar City Guitars - Troy, NY

Collar City Guitars is a small shop in a small city. We sell used stuff, new stuff, do repairs, and give free advice. So come on in or give us a call, we'd love to hear from you.

Hope to see you soon,

Peter & John
Preferred Seller
Quick Shipper
About Collar City Guitars - Troy, NY

Collar City Guitars is a small shop in a small city. We sell used stuff, new stuff, do repairs, and give free advice. So come on in or give us a call, we'd love to hear from you.

Hope to see you soon,

Peter & John

Shop Website

Shipping Policy

I will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message.

Return Policy

New Items

Returnable within 1 days of delivery.
Restocking Fee: 15%

Used & Vintage Items

Returnable within 1 days of delivery.
Restocking Fee: 15%

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Return policy


1. Buyer has 48 hrs. from time of delivery to inspect the item or have it inspected. Any defects, damage, misrepresentations or other problems must be reported within that time period in writing to the Collar City Guitars LLC (CCG) at peter@collarcityguitars.com.
2. In the case of damage during shipment, Buyer shall immediately inform CCG of such damage and will maintain all original packing materials and box for inspection by the transportation company.
3. If other problems are discovered and reported to CCG, CCG will request that the Buyer return the item to the CCG (CCG will reimburse Buyer for cost of shipment of item back to CCG). CCG will correct indicated problems and ship the item back to the Buyer within 7 days of receiving it.
4. In the event that the item cannot be repaired or replaced with a similar item from CCG’s inventory, the CCG will give a refund to Buyer.
5. No refunds or returns for Buyer Remorse or Buyer Mind Changing.
6. You should expect to receive your refund within two weeks after receipt of your return package to CCG, however, we strive to issue your refund sooner than that. This time period includes the time it takes us to process your return once we receive it (3 to 5 business days) and the time it takes your bank to process our refund request (5 to 10 business days).
7.Orders are only processed on normal business days (T-F excluding holidays). Orders for in-stock items placed after 3:00 PM Eastern Time are shipped the next business day.
8. We at Collar City Guitars care deeply about the environment; this means that we reuse as much packing material as possible. Reused materials may include; bubble wrap, newspapers, recycled paper products, and cardboard. In addition to minimizing waste, this policy keeps shipping costs as low as possible and thus, passing the savings on to you.

If you have any questions or need assistance, please contact us at 1-518-833-6699 or email customer service at peter@collarcityguitars.com


Available for local pickup from Troy, NY

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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