We typically ship all items that are paid in full on the same day, unless that day falls on the weekend. We ship FedEX and USPS on Monday through Friday, from 9am EST up until 4pm EST. All rates based on current FedEX and USPS rates for Ground. Rates may vary.
We check all of our instruments for proper function and playability before shipping. However, we realize things happen. If your item arrives and it is defective or does not function according to description, please contact us for an RA#, return the item within 10 days of receiving it in the same condition it was received for a full refund. Return shipping cost is the responsibility of the customer. Items returned in modified or condition that differs from it's original sale condition will not be eligible for refund.