City Music Annex

  • Leominster, MA, United States
  • Joined: Dec 2013
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Shipping Policy

International shipping excludes: Bolivia, Brazil, Paraguay, Venezuela, Afghanistan, Armenia, Azerbaijan Republic, Georgia, Kazakhstan, Kyrgyzstan, Russian Federation, Tajikistan, Turkmenistan, Uzbekistan, Iraq, Mexico, Belarus, Moldova, Ukraine, Angola, Congo, Democratic Republic of the, Congo, Republic of the, Côte d'Ivoire (Ivory Coast), Liberia, Nigeria, Sierra Leone, Somalia

Return Policy

NEW ITEMS

Returnable within 30 days of delivery.

USED & VINTAGE ITEMS

Returnable within 14 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping charges and a 10% restocking fee.

Special Conditions

You can return your purchase within 14 days of receiving the item for a refund, please remember to include everything you received with the item (both the packaging and any free accessories), and remember that the item must be in new condition. Returns may be subject to a restock fee (up to 20%, depending on original shipping and return condition, though I aim to make it as low as possible). If the item you have purchased was damaged in shipping, contact me right away and I will work through the UPS or USPS claim. If the item is faulty on arrival, please contact me and I will arrange a replacement unit, as well as cover any return shipping.