Cassandra Strings, Inc.
Cassandra Strings, Inc.
Cassandra Strings, Inc.

Cassandra Strings, Inc.

Cassandra Strings carries a complete selection of accessories for the orchestral and band instrument player. We have everything from cases and bows to reeds and mutes! Cassandra Strings also specializ…
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About Cassandra Strings, Inc.

Cassandra Strings carries a complete selection of accessories for the orchestral and band instrument player. We have everything from cases and bows to reeds and mutes! Cassandra Strings also specializes in quality Violin, Viola, Cello and Bass sales from the beginner to the professional. Our inventory includes a wide range of instruments from Germany, France, Italy, Czech Republic, Romania, and China as well as from US makers. We carry selections of both new and restored instruments that fit any budget. We also have access to new instruments not in stock from makers around the world. Your selection is not limited by what we have in stock. You can even get help finding the right size, brand, and price range for any player, with any level of experience, from our expert sales staff.

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Shipping Policy

We ship most orders within one business day Monday through Thursday, excluding Holidays. We ship "Best way" via UPS or USPS. If a problem does occur, please contact us immediately. Please inspect your package immediately for damage! We want to make sure that your shipment arrives safe and sound.

Return Policy

New Items

Returnable within 30 days of delivery.
Restocking Fee: 15%

Used & Vintage Items

Returnable within 30 days of delivery.
Restocking Fee: 15%

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Products can be returned within 30 days of receipt of the shipment. After 30 days no products can be returned. Strings, music, and other consumables (oils, reeds, rosin, etc. ) cannot be returned unless an error was made in the shipment. Please call (847) 458-7386 to obtain a return authorization number before returning. If an item is returned without a RMA number, your refund will be delayed, and a 15% restocking fee will be applied. All products must be returned in brand new condition with all accessories and packaging. Please use a reputable shipping service with a way to track the package. Cassandra Strings, Inc. is not responsible for returns lost in transit. Because we cannot guarantee the fit of an instrument or bow in a case, we will not be responsible for return shipping if an item does not fit your instrument or bow correctly. Cassandra Strings, Inc. does not pay for return shipping unless an error was made in the shipment.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
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Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
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Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
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Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
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South Carolina, US*Calculated at checkout
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Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
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West Virginia, US*Calculated at checkout
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Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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