Fretted Americana, Inc

CODE OF ETHICS:
We wish to establish an ongoing relationship with you based upon your trust in our knowledge and judgment. To that end: We meticulously inspect in detail every guitar that we offer. We check the finish, all of the electrical components, serial numbers, etc. With over thirty years of experience collecting and handling vintage guitars and our enormous reference library, we bring to bear all that is known about guitar manufacturers, models, and annual production. We provide full, detailed descriptions and specs to each guitar. We openly disclose any and all flaws we discover, in writing. If the instrument is not completely “straight,” we will tell you so and why. We endeavor to conduct ourselves to the highest standard of professional behavior. We will deal fairly and ethically; no surprises, flim-flam, dubious business practices or shenanigans. We value your sense of privacy and uphold the highest standards of discretion and respect. We allow a full 48 hour honeymoon period when you buy a guitar from us. Please inspect your new guitar immediately upon receiving it. If you are not 100% satisfied with it we will refund the purchase price in full (less a re-stocking fee of 5%, shipping costs, credit card, Paypal or wire transfer fees) upon return of the guitar, if when it is returned to us it is in exactly the same condition as when sold. Please call us before returning the instrument. Amplifiers are not returnable.

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