Carolina Music Hub
- Hillsborough, NC, United States
- Send Message
We are an authorized dealer for Danelectro, Hagstrom, D'Add…
Carolina Music Hub is an independent music retail store front and guitar/bass repair shop located in Hillsborough, North Carolina.
We are an authorized dealer for Danelectro, Hagstrom, D'Addario, Universal Audio, Ampeg, Cort, Washburn, Allen & Heath, AKG, CAD, Casio, Digitech, Dream, Eve, HK, JBL, Kurzweil, Kustom, Manhassett, Mackie, Quik Lok, Randall, Soundcraft, sE, Shure, Stageline, Sennheiser, Stentor, Suzuki, Valencia.
Shipping Policy
We ship to continental USA only.
Please Note:
• Please provide a shipping street address when placing an order as we do not ship to PO Boxes.
• Items will be shipped within 1 to 3 business days once we receive your order. The shipping and tracking information will be updated in Reverb within that time fram.
Please be aware that shipping times will be extended to 5 to 7 business days during the Thanksgiving, Christmas, New Year's and July 4th seasons.
Note: Business days do not include Sundays and Mondays.
Return Policy
New Items
Returnable within 14 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Returnable within 7 days of delivery.
Restocking Fee: 15%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
The items must be in original physical/working condition.
Shipping Damage/Defective/Wrong Item:
Damaged/defective merchandise during shipping transit or defective merchandise along with wrong received items must be reported within 7 days of merchandise receipt with images and videos.
Please note: Just reporting for damaged/defective/wrong items within 7 days without images/video will not qualify the transaction for a return/refund.
We strongly advise that you check your order after receiving it to be sure that it is in proper working order and that you received the accurate item.
Disclaimer: Upon receiving any wrong/damaged brand/model shipment, it must be reported within 7 days as we will not be responsible for returning/replacing, or refunding it. Once you receive an RMA/return label, the item must be shipped back within 3 days. Failure to do so will result in restocking and shipping fees (both ways). Additionally, a drop-off receipt must be provided as proof of return.
Defective/Damaged/wrong items must be shipped out after receiving an RMA. Otherwise, a 15% restocking fee of the order's total amount and the shipping charges will be subtracted from the original payment.
Non-defective/Non-damaged/wrong items must be shipped after receiving RMA and shipping tracking must be provided by the buyer. Failure to do so will result in charging the 15% restocking fee or only the exchange will be permitted.
Items may not be acceptable for returns if,
Any adjustments to the instruments. Like parts/strings/sanding, replacement, and blem/damage happened to the instrument.
Non-deliverable address/Refused Delivery:
The buyer will be responsible for a non-deliverable address and will be charged/paid again for the shipping.
Any refused delivery of an item(s) by the buyer for the purpose of refunding/canceling an order will be processed after deducting the shipping/handling charges + 15% restocking fee from the total amount of an order.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||