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Carlton Music Center

  • Winter Haven, FL, United States
  • Joined: Feb 2015
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We are a family owned and operated music store located in central Florida. Our main store in Winter Haven was first opened in 1967 by John and Sally Carlton. We have since added a second location in Lakeland, Florida. Both locations are still family owned and operated by Glen and Regina Carlton. We take great pride in offering a hometown superstore selection of top quality merchandise, along with a local welcoming feel of personal service.

Shop Policies

Shipping Policy

We will ship to the continental United States. To negotiate shipping rates to other locations, please send us a message. New products are limited to being shipped within the United States.

Return Policy

NEW ITEMS

Returnable within 7 days of delivery.

USED & VINTAGE ITEMS

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs.

Special Conditions

Items must be returned in the original, as-shipped condition. New items must have all original packaging and materials and have no signs of use. Items must be postmarked within 7 days of the delivery date. We will withhold a restocking fee up to 20% of the purchase price if the returned item is not in it's original condition or if it is returned past the 7 day return policy. We reserve the right to refuse the return of any item past our return policy as well as any item not received back in original condition. Once we receive the item back and inspect it, buyers will receive a refund of the original selling price minus any outgoing shipping charges (and applicable restocking fees). PLEASE NOTE: Any products that leave the Continental United States are non-returnable.

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

United States - WA
Calculated at checkout
FL, US
7.0%