Bill's Music
- Catonsville, MD, United States
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Bill’s Music is a family owned business started by Bill Higgins in 1965. Bill started off giving guitar lessons in a small studio during the time of the Rolling Stones & The Beatles and has grown into one of the largest musical instrument retailers on the East Coast. Bill’s Music is a full-line instrument store in Catonsville, MD specializing instrument sales, rentals, repairs, lessons, sound consultations, trade-ins & the purchase of used gear.
At any given time, Bill’s Music stocks over 2000 guitars & basses by such trusted brands as Fender, CF Martin, Taylor, Ibanez, Dean, ESP, Gibson, Epiphone, Takamine, Ovation, BC Rich, PRS, Rickenbacker and many more. Over 250 drumsets line the walls of Bill’s vast showroom by top names like Tama, Pearl, DW, Pacific and Gretsch. Bill’s also carries the latest technology in Keyboards & Electronics, DJ & Lighting, Pro Sound & Recording and more! Bill’s Brass & Woodwind and Bluegrass departments are second to none with instruments ranging from student models to those for the seasoned professional.
Shipping Policy
Bill's Music ships using USPS or UPS and insures all packages. Items are packaged professionally to avoid damage in shipping. You will receive a tracking number when your item is shipped so that you will know when to expect delivery. Over-sized or Over-weight items may incur additional shipping fees and you will be notified of this prior to completing the transaction.
Return Policy
New Items
Returnable within 7 days of delivery.
Used & Vintage Items
Returnable within 7 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
We want you to be completely happy with your purchase from Bill's Music on Reverb.com. If you are not satisfied with your item(s) or if you believe you have received a defective product you may return it for a refund of the purchase price, a Bill’s Music in-house credit, or exchange for another product. If you wish to return an item that you purchased from Bill's Music on Reverb.com, please contact an online order representative within 7 days of receipt of your item via email at [email protected] or call 410-747-1900 for a Return Authorization Form. Return requests must be made within 7 days of receiving your order and items must be returned to Bill’s Music within 14 days of receipt. If your purchase was eligible for free shipping, the shipping cost will be deducted from your credit or refund. You are responsible for shipping your item back to Bill's Music.
Merchandise Return Instructions
- Items must be shipped in the original boxes with all shipping materials, accessories, manuals, cables, etc.
- Your item must be in the same condition as it was when it arrived to you
- Items that are packaged must be returned un-opened, unused with no broken seal
- Include your Return Authorization Form with your return (see above for obtaining an RA)
- In the case of a repair or replacement, you may be asked to send your item to a Warranty Repair Facility that is local to you or to return it directly to the Factory if it is covered under the Manufacturer's Warranty.
Items that are not eligible for return are:
- Products of a personal nature like in-ear monitors, mouthpieces, harmonicas, reeds
- Special Order, Discontinued, B-Stock, Clearance or Close-Outs
- Instrument parts and accessories such as tubes, raw speakers, pickups, electronics, tuning gears
- Educational media such as books, videos, dvd’s, cd’s, cd-rom or software, etc.
- Oversized/Overweight items
If your purchase was eligible for free shipping, the shipping cost will be deducted from your credit or refund. The only exception to this rule is if the wrong item was shipped to you or if the item has a manufacturer defect and is not functional. Returns or exchanges on some items may incur a 15% restocking fee. This includes both domestic and international orders.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||