AVLGEAR is a specialty business that provides an assortment of Pro Audio, Video, and Lighting Equipment. We do our best to be the Los Angeles' true Pro Audio, Video, and Lighting gear store. At AVLGEAR, we have only one goal in mind: to satisfy our customers with exceptional service and pricing! That single focus, driven from every aspect of the company's operation, is the main key to our ongoing success.
We are authorized dealers for every product in our online store such as American DJ , Bose, CountryMan , Denon DJ , Electro Voice , JBL Professional , Neumann , Numark , Odyssey Cases , Orange Amps , Pioneer DJ , QSC , Roland , Shure , Sennheiser , Yamaha and hundreds more.
Política de envío
Your order will be shipped as standard ground shipping via USPS, UPS or Fedex to the continental United States. For international, second day and expedited shipping, please send us a message.
Políticas de retornos
Productos nuevos
Se puede devolver durante los 14 días posteriores a la entrega.
Comisión de reaprovisionamiento: 15%
Productos usados y vintage
Se puede devolver durante los 7 días posteriores a la entrega.
Comisión de reaprovisionamiento: 15%
Términos generales
El producto debe ser devuelto en la condición en que originalmente se envió con el empaquetado original y sin ninguna señal de uso. El comprador asume la responsabilidad de todo costo de retorno al menos que el producto fue recibido en condiciones distintas a la que fue descrito.
Condiciones especiales
Customer satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. However, if you need to return an item, please review our return policy below.
How to Initiate a Return:
To initiate a return, please send us a message. We will provide you with instructions on how to return your item(s).
Return Policy Details:
Items must be returned within 14 days from the date of delivery. Returns initiated after 14 days will not be accepted.
Used items must be returned within 7 days from the date of delivery. Returns initiated after 7 days will not be accepted.
All returned items must be in their original condition, including all accessories and packaging.
If an item is returned without an accessory, an additional charge will apply.
If the original packaging is missing, an additional charge will apply.
Out of Policy Returns:
Returns requested after the 14-day window may be accepted at the discretion of the seller. Please contact us to discuss your specific situation.
Out of Policy Return Guidelines:
Out of policy returns are only accepted at the discretion of the seller.
The customer is responsible for return shipping costs; shipping fees are non-refundable.
Pre-Approval Terms: The terms will be explained to the customer before the return is accepted. If the terms are not accepted, the return request will be denied.
Restocking Fee:
All returns are subject to a minimum restocking fee of 15%.
If an item is returned in an open box condition or shows any signs of use, a restocking fee will be charged based on the item's condition:
25% (Open Box or Damaged Packaging)
30% (Minor Scratches)
50% (Moderate, Deep Scratches, Heavy Blemishes)
Please note, items with physical damage will not be accepted for return, and a refund will not be processed. The customer is responsible for return shipping of items with physical damage. If the item is not retrieved within 30 days, it will be disposed of accordingly.
If an item is returned in an open box condition or shows any signs of use, a restocking fee will be charged.
For all orders above $500, the minimum restocking fee is 25% of the purchase price, with a maximum of up to 50% of the purchase price.
Restocking Fee for Misrepresentation: If the customer misrepresents the condition of the item and returns it opened, a 50% restocking fee will be applied.
Defects:
If you receive a defective item, please contact us immediately so we can provide a pre-paid return label with additional instructions on returning your item(s). Please note that if you purchase a return label from the carrier yourself, we cannot reimburse you for the cost of return shipping.
Políticas fiscales
| Región | Tasa | ||||
|---|---|---|---|---|---|
| Alabama, US* | Se calcula al finalizar la compra | ||||
| Alaska, US* | Se calcula al finalizar la compra | ||||
| Arizona, US* | Se calcula al finalizar la compra | ||||
| Arkansas, US* | Se calcula al finalizar la compra | ||||
| California, US* | Se calcula al finalizar la compra | ||||
| Colorado, US* | Se calcula al finalizar la compra | ||||
| Connecticut, US* | Se calcula al finalizar la compra | ||||
| District of Columbia, US* | Se calcula al finalizar la compra | ||||
| Florida, US* | Se calcula al finalizar la compra | ||||
| Georgia, US* | Se calcula al finalizar la compra | ||||
| Hawaii, US* | Se calcula al finalizar la compra | ||||
| Idaho, US* | Se calcula al finalizar la compra | ||||
| Illinois, US* | Se calcula al finalizar la compra | ||||
| Indiana, US* | Se calcula al finalizar la compra | ||||
| Iowa, US* | Se calcula al finalizar la compra | ||||
| Kansas, US* | Se calcula al finalizar la compra | ||||
| Kentucky, US* | Se calcula al finalizar la compra | ||||
| Louisiana, US* | Se calcula al finalizar la compra | ||||
| Maine, US* | Se calcula al finalizar la compra | ||||
| Maryland, US* | Se calcula al finalizar la compra | ||||
| Massachusetts, US* | Se calcula al finalizar la compra | ||||
| Michigan, US* | Se calcula al finalizar la compra | ||||
| Minnesota, US* | Se calcula al finalizar la compra | ||||
| Mississippi, US* | Se calcula al finalizar la compra | ||||
| Missouri, US* | Se calcula al finalizar la compra | ||||
| Nebraska, US* | Se calcula al finalizar la compra | ||||
| Nevada, US* | Se calcula al finalizar la compra | ||||
| New Jersey, US* | Se calcula al finalizar la compra | ||||
| New Mexico, US* | Se calcula al finalizar la compra | ||||
| New York, US* | Se calcula al finalizar la compra | ||||
| North Carolina, US* | Se calcula al finalizar la compra | ||||
| North Dakota, US* | Se calcula al finalizar la compra | ||||
| Ohio, US* | Se calcula al finalizar la compra | ||||
| Oklahoma, US* | Se calcula al finalizar la compra | ||||
| Pennsylvania, US* | Se calcula al finalizar la compra | ||||
| Puerto Rico, US* | Se calcula al finalizar la compra | ||||
| Rhode Island, US* | Se calcula al finalizar la compra | ||||
| South Carolina, US* | Se calcula al finalizar la compra | ||||
| South Dakota, US* | Se calcula al finalizar la compra | ||||
| Tennessee, US* | Se calcula al finalizar la compra | ||||
| Texas, US* | Se calcula al finalizar la compra | ||||
| Utah, US* | Se calcula al finalizar la compra | ||||
| Vermont, US* | Se calcula al finalizar la compra | ||||
| Virginia, US* | Se calcula al finalizar la compra | ||||
| Washington, US* | Se calcula al finalizar la compra | ||||
| West Virginia, US* | Se calcula al finalizar la compra | ||||
| Wisconsin, US* | Se calcula al finalizar la compra | ||||
| Wyoming, US* | Se calcula al finalizar la compra | ||||

