Thank you for you having interests in our guitar!
We are Apollon Music Shop co.,ltd Japan since 1972.
We have been pleasure to taking care of a lot of musicians in all of Japan for over 40 years and also We are pleased to carry a lot of request from the world for long time.
We hope we can support you too.
And we will ship any items, other than listed on Reverb!
(digimart, yahoo-auction and any other)
Please send message to us.
*Please understand 3 points in advance before shopping.
1.The colors of the photos on the web site may be a little different from the real thing for the resolving power of your computer monitor.
2.When you receive the item, you may have to pay customs duties to the mailperson. If you want to know about customs duties from Japan, please access to the customs in your country.
About Shipping
We will ship your item by EMS which is one of international postal air service. EMS is a fast, safe and economical shipping way. Of course, your item is insured. After the item leaves Japan, it takes you 7-10 days to receive it. You can check where your item is on the EMS web site. We will tell you EMS item number (tracking number) after shipping.
*Living in the other countries, please ask beforehand and we will tell you the shipping cost to your country.
*Not using a hardshell case, we pack your item safely and tightly.
*As if your item will be broken, please show us photos of the item and the package at first.
*As if your item will be lost, we will provide new one soon after hearing the information from the post office.
Privacy Policy
1. We obey the law about the protection of the private information.
2. Your private information is managed and kept safely by only the persons in charge, and we protect your private information from a wicked access, modification, loss, leakage, and so on.
3. We maintain the rule about the private information, make the manual and give instruction to all of our staffs thoroughly.
4. Within the law, it will be done to announce a purpose of using or reference, set up the person in charge by formalities and respond the demands for open, modification, stop using or any more.
5. To perform the protection of the private information, we maintain the rule.
Using your information
To guarantee your item, we keep your information severely. And we will customize it to provide good service and improve our shops.
Guarantee Policy
All of the items are warranted only in Japan. Abroad is not covered by warranty.
However, there is the application of transport insurance in the case of damage or defect at the time of transportation.
If there is a problem your item from us, anyway, please contact us soon.
Shipping Policy
記載された地域へ配送します。配送はトラッキングナンバーで追跡できます。他の地域への配送料を交渉するには、メッセージを送って下さい。
Return Policy
New Items
Returnable within 14 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Returnable within 7 days of delivery.
Restocking Fee: 15%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
In these cases below, we accept return or cancellation for all of your responsibility (you owe all of the shipping cost and customs duties in Japan). And we receive 15% of the price you purchased as a checking and cleaning fee.
So, we refund 85% of the price.
1. You do not satisfied what you ordered.
2. You mistook your order.
And any other reasons.
Tax Policies
Region | Rate | ||||
JP | 10.0% | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||