Shipping Policy
We will ship with tracking to the listed regions. To request shipping rates to other locations, please send us a message. Most orders ship within one business day.
The buyer is responsible for all shipping costs. If the cost of shipping is covered by AntiquiTone as a part of a sale agreement, the actual shipping cost both ways remains the buyers' responsibility in the case of a return and will be deducted from its refunded price.
Return Policy
New Items
Returnable within 2 days of delivery.
Used & Vintage Items
Returnable within 2 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
New Items
Returnable within 2 days of delivery*
Used and Vintage Items
Returnable within 2 days of delivery*
*We have an industry standard 2 day return policy on musical instruments. This means you have 48 hours after your musical instrument is confirmed as being delivered by shipping carriers to request a return.
If you decide not to keep an instrument please notify us as soon as possible. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging where applicable.
Accepted return requests must be carefully packed and shipped back to AntiquiTone by the next business day after being accepted for return. Your authorized return must be sent back in the shipping carton used to send it to you, insured for its full value, and returned using the same method and speed as it was shipped to you (example: overnight, 2 day, 3 day or ground).
The buyer is responsible for all shipping costs. If the cost of shipping was covered by AntiquiTone as a part of a sale agreement, the actual shipping cost both ways remains the buyer’s responsibility in the case of a return and will be deducted from its refunded price.
If the item is not returned in the same condition as when it was sent, media(photo and video) and repair fees may be assessed and deducted from its refunded price at AntiquiTone’s discretion.
Make sure to check the condition grade on each individual listing as some items may be sold “As Described” and are not eligible for a return.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||

