SoundPartner is a distributor of musical instruments and audio equipment, focused on modern, technology-driven brands.
We supply dealers, retailers, and B2B partners across Poland and Europe, working with a carefully selected range of brands.
We focus on product quality, reliable availability, and clear commercial terms – ensuring smooth and predictable operations for our partners.
We build distribution and long-term dealer relationships around products that match current market demand.
Shipping Policy
We ship all orders with tracking to the listed regions. All instruments are carefully packed before dispatch.
Shipping rates are set for the regions shown in the listing. If you would like shipping to another location, please contact us before purchase so we can confirm availability, cost and delivery time.
For international orders outside the EU, import duties, local VAT/GST, customs fees and brokerage charges may apply and are the buyer’s responsibility.
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 7 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| AT | 20.0% | ||||
| BE | 21.0% | ||||
| BG | 20.0% | ||||
| CY | 19.0% | ||||
| CZ | 21.0% | ||||
| DE | 19.0% | ||||
| DK | 25.0% | ||||
| EE | 24.0% | ||||
| ES | 21.0% | ||||
| FI | 25.5% | ||||
| FR | 20.0% | ||||
| GR | 24.0% | ||||
| HR | 25.0% | ||||
| HU | 27.0% | ||||
| IE | 23.0% | ||||
| IT | 22.0% | ||||
| LT | 21.0% | ||||
| LU | 17.0% | ||||
| LV | 21.0% | ||||
| MT | 18.0% | ||||
| NL | 21.0% | ||||
| PL | 23.0% | ||||
| PT | 23.0% | ||||
| RO | 21.0% | ||||
| SE | 25.0% | ||||
| SI | 22.0% | ||||
| SK | 23.0% | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||
Manufacturers and Safety Information
General Product Safety Information (GPSR)
Products offered by Sound Partner are new musical instruments and related music equipment intended for normal use as musical instruments or music-related products.
EU Responsible Economic Operator / Importer:
SOUND PARTNER SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. Świętojańska 118
81-388 Gdynia
Poland
KRS: 0001222587
NIP / VAT ID: PL5862427029
REGON: 543948307
Email: [email protected]
Manufacturer:
HUIZHOU ENYA MUSICAL INSTRUMENT CO., LTD.
Address: Huizhou City, Guangdong Province, China
Tel: +86 752 359 5114
Email: [email protected]
Product Safety Information:
- Use musical instruments only for their intended purpose.
- Keep packaging materials, small parts, tools and accessories away from children.
- Guitar strings are under tension and may cause injury if broken or handled incorrectly.
- Do not expose instruments or electronic equipment to water, excessive humidity, fire, extreme temperatures or direct heat sources.
- For products containing electronic components, use only compatible and certified power supplies, cables and accessories.
- Stop using the product if it appears damaged, unstable, overheating, producing smoke, unusual smell or electrical noise.
- Repairs, modifications and adjustments involving electronics should be carried out only by qualified personnel.
- Keep proof of purchase and product identification details for warranty and safety purposes.
Compliance Statement:
We confirm that the products offered by Sound Partner are intended to comply with applicable EU product safety requirements, including the General Product Safety Regulation (EU) 2023/988, where applicable. If you need additional safety information, manufacturer details, instructions or documentation for a specific item, please contact us.

