Aliens And Strangers Music
Aliens And Strangers Music

Aliens And Strangers Music

Aliens and Strangers Music is a different kind of music store. In a world of mass-produced and bulk-shipped mega stores and websites, we are focused completely on your satisfaction.

Although …
About Aliens And Strangers Music

Aliens and Strangers Music is a different kind of music store. In a world of mass-produced and bulk-shipped mega stores and websites, we are focused completely on your satisfaction.

Although we sell instruments in all price ranges, we specialize in mid-grade instruments from manufacturers like ESP and Schecter – companies renowned for quality-built guitars and basses. But at Aliens and Strangers Music we take customer service to an all-new level with our exclusive Shred Ready™ service.

What is Shred Ready™? Pick up a guitar in any music store or order one from a giant online retailer and you might be ready to shred, but your guitar won’t be. At Aliens And Strangers Music we believe a new instrument should inspire you; not hinder you. That’s why every guitar or bass we sell arrives at your door setup and ready for the stage or just the woodshed.

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Shipping Policy

Most orders placed prior to 3pm MST ship from our facility the same day. We generally ship small items via USPS and larger items via UPS. Be aware that items that ship USPS First Class are not insured. That includes most items under 1 lb. If you need to have your order insured there will be an additional charge. Contact us prior to ordering.

Return Policy

New Items

Returnable within 14 days of delivery.
Restocking Fee: 15%

Used & Vintage Items

Not Returnable

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Any returns must be made within 14 days of purchase. Contact must be made with Aliens And Strangers Music prior to returning any items. All returned items will be charged a 15% restocking fee. All returned items must be in the original packaging complete with all components including the warranty card, owner’s manual, etc., in new condition, with no signs of damage or wear, otherwise items will be refused and considered unfit for return. Return shipping must be paid by returner.

You are responsible for return shipping costs to you on items that do not meet our return guidelines.

Qualified returns will be issued a refund for the purchase price minus the 15% restocking fee and the actual cost of shipping the item to you.

If you are exchanging for another in-stock item the 15% restocking fee will be waived.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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