Aliens And Strangers Music
- Sidney, NE, United States
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Although …
Aliens and Strangers Music is a different kind of music store. In a world of mass-produced and bulk-shipped mega stores and websites, we are focused completely on your satisfaction.
Although we sell instruments in all price ranges, we specialize in mid-grade instruments from manufacturers like ESP and Schecter – companies renowned for quality-built guitars and basses. But at Aliens and Strangers Music we take customer service to an all-new level with our exclusive Shred Ready™ service.
What is Shred Ready™? Pick up a guitar in any music store or order one from a giant online retailer and you might be ready to shred, but your guitar won’t be. At Aliens And Strangers Music we believe a new instrument should inspire you; not hinder you. That’s why every guitar or bass we sell arrives at your door setup and ready for the stage or just the woodshed.
Shipping Policy
Most orders placed prior to 3pm MST ship from our facility the same day. We generally ship small items via USPS and larger items via UPS. Be aware that items that ship USPS First Class are not insured. That includes most items under 1 lb. If you need to have your order insured there will be an additional charge. Contact us prior to ordering.
Return Policy
New Items
Returnable within 14 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Not Returnable
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Any returns must be made within 14 days of purchase. Contact must be made with Aliens And Strangers Music prior to returning any items. All returned items will be charged a 15% restocking fee. All returned items must be in the original packaging complete with all components including the warranty card, owner’s manual, etc., in new condition, with no signs of damage or wear, otherwise items will be refused and considered unfit for return. Return shipping must be paid by returner.
You are responsible for return shipping costs to you on items that do not meet our return guidelines.
Qualified returns will be issued a refund for the purchase price minus the 15% restocking fee and the actual cost of shipping the item to you.
If you are exchanging for another in-stock item the 15% restocking fee will be waived.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||