Acoustic Music Works is Western Pennsylvania's premiere purveyor and repair shop for fine fretted instruments. For close to 20 years, we've specialized in new and pre-owned instruments from Collings, Bourgeois, Huss & Dalton, Beard, National-Resophonic, Eastman, Baleno and Kopp Guitars, OME, Bishline, Stelling, Deering, Pisgah and Chuck Lee Banjos, Collings, Phoenix, Eastman and Stiver Mandolins and so much more. We ship worldwide.
Please note: we do not negotiate trade deals, pricing on brand new instruments or outside financing/layaway options through Reverb.com. All such discussions must be had through direct contact with AMW.
Shipping Policy
We offer several shipping options to suit your needs, via UPS, FedEx and USPS. We offer free shipping on many items to the lower 48 states. Call if you have questions about shipping.
Return Policy
New Items
Returnable within 2 days of delivery.
Restocking Fee: 3%
Used & Vintage Items
Returnable within 2 days of delivery.
Restocking Fee: 3%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
New instruments can be returned within 48 hours if you are not satisfied. If a credit card is used for payment, a 3% restocking fee will be assessed when the refund is issued. Restocking fees are waved when payment is made via cash, check or money order. We do not accept returns on brand new instruments that have been modified specifically for the customer (pickups, strap buttons, etc.)
There are NO RETURNS on international sales.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||