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Acoustic Music Works

  • Pittsburgh, PA, United States
  • Joined: Jul 2013
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Acoustic Music Works is Western Pennsylvania's premiere purveyor and repair shop for fine fretted instruments. For more than 15 years, we've specialized in new and pre-owned instruments from Collings, Bourgeois, Huss & Dalton, Baleno and Kopp Guitars, OME, Bishline, Stelling, Deering, Pisgah and Chuck Lee Banjos, Collings, Phoenix, Eastman and Stiver Mandolins and so much more.

Shop Policies

Shipping Policy

We offer several shipping options to suit your needs, via UPS, FedEx and USPS. We offer free shipping on many items to the lower 48 states. Call if you have questions about shipping.

Return Policy

NEW ITEMS

Returnable within 2 days of delivery.

USED & VINTAGE ITEMS

Returnable within 2 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs.

Special Conditions

New instruments can be returned within 48 hours if you are not satisfied. If a credit card is used for payment, a 3% restocking fee will be assessed when the refund is issued. Restocking fees are waved when payment is made via cash, check or money order.

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

This shop collects taxes in the following regions:

Location Tax Rate
Pennsylvania, US 7.0%
Tax is calculated automatically in checkout for the following U.S. states:
Minnesota*
Washington*
*State sales tax is required in this region. Learn More