A Pratte Guitars & Strings
A Pratte Guitars & Strings
A Pratte Guitars & Strings

A Pratte Guitars & Strings

A Pratte Guitars & Strings
Now in our 7th Year
Located in Calgary Alberta Canada

We Focus on finding great guitars and basses under $2000.00, that you won't find in the large music stores.
About A Pratte Guitars & Strings

A Pratte Guitars & Strings
Now in our 7th Year
Located in Calgary Alberta Canada

We Focus on finding great guitars and basses under $2000.00, that you won't find in the large music stores.

Shop Website

Shipping Policy

Canada

We offer Free* shipping on most orders $199.99 and over within Canada. Oversize-Overweight items may have a small shipping fee. Fees will be displayed in the listing.

Items on sale do not qualify for free shipping.

*Free shipping and displayed shipping costs may not apply to "Beyond Point" or “Remote” postal codes as determined by Canada Post and/or our couriers. We will contact you if we need to add shipping fees. We will not ship unless you agree to the extra charge. These include PO Boxes, Territories and Atlantic Canada .

Small inexpensive items will be sent by post mail to keep prices down. If you require tracking, please contact us prior to your purchase.

Reverb adds shipping costs to each item ordered with shipping charges applicable. You can contact us prior to ordering and we can send an offer with reduced shipping costs or we can refund any extra charges.

We ship with Canada Post, Canpar, FedEx and UPS. We reserve the right to use the courier of our choice. Customers can request a courier of their choice - extra charges may apply.


United States

Items being shipped outside of Canada may not have manufacturer’s warranty. Free shipping does not apply.
Small inexpensive items will be sent by post mail to keep prices down. If you require tracking, please contact us prior to your purchase.

Import Duties may apply.

We ship with Canada Post, FedEx and UPS. We reserve the right to use the courier of our choice. Customers can request a courier of their choice - extra charges may apply.

Return Policy

New Items

Returnable within 14 days of delivery.

Used & Vintage Items

Returnable within 14 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Returns and Refunds Policy
Thank you for shopping at A Pratte Guitars & Strings.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 14 days from the time you receive your product. A new product may be exchanged for another product or returned for a refund*.
To be eligible for a return, please make sure that:
The product was purchased in the last 14 days from the time you receive your product
The product is in its original packaging
The product has no sign of used or damaged
The product was able to come to room temperature before opening the box.
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
By visiting this page on our website: https://www.apratteguitars.com/contact
Send the product with its original packing to:
117-2750 3 Ave NE Calgary, AB T2A2L5

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from A Pratte Guitars & Strings.
If your order received free shipping or you only paid for part of the shipping, our cost of shipping will be withheld from the refund.

Restocking Fee

Items returned from website sales are subject to a 10% restocking fee and or handling fee.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale and Discounted items

Unfortunately, sale and discounted items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:
By visiting this page on our website: https://www.apratteguitars.com/contact

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alberta, CA5.0%
British Columbia, CA12.0%
Manitoba, CA12.0%
New Brunswick, CA15.0%
Newfoundland and Labrador, CA15.0%
Northwest Territories, CA5.0%
Nova Scotia, CA15.0%
Nunavut, CA5.0%
Ontario, CA13.0%
Prince Edward Island, CA15.0%
Quebec, CA14.975%
Saskatchewan, CA12.0%
Yukon Territory, CA5.0%
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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