Most vintage & used items may be returned within 3 days from the date of delivery. If you are not satisfied, please contact us immediately as we must evaluate all vintage and used returns on a case by case basis. All vintage and used refunds may be subject to a 5% restocking fee, as well as original outbound shipping costs.
Electronics such as amplifiers, effects, and other sound reinforcement equipment are thoroughly checked over in our electronics shop beforehand to make sure everything is working. Amplifiers, effects, and other sound reinforcement equipment are sold as is with no returns.
Most new, untouched, unopened items may be returned within 15 days of the date of delivery for a full refund in the form of store credit, less outbound shipping costs.
Buyer assumes responsibility for all return shipping costs, unless return is a result of incorrect shipment or defective item.
For orders paid using an American Express card, we may pass on an additional 3.5% fee of the purchase price to process your refund.
For partial refunds the Reverb processing fee is not refundable and will be deducted from the refund amount.
Affirm Return Policy
When paying with Affirm, the
following return policies apply in addition to the seller's return policies:
returns are accepted
of receiving new items and
of receiving used items.
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