Tom Lee Music Canada Reverb Outlet
- Vancouver, Canada
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Bringing music making to Canada since 1969. Tom Lee Music is a proud supporter of the music communities throughout Canada and provides the very best in musical instruments, equipment, services, and education through our 5 Tom Lee Music retail stores in BC and online through tomleemusic.ca.
**Please come visit our store in the heart of Downtown Vancouver at 728 Granville St.**
Shipping Policy
*** There will be an extra fee already included in the shipping price for items shipping to the USA that are worth more than $2500 CAD/$2000 USD and are subject to Customs ***
***Import duty fees are the responsibility of the buyer***
*** All wood and orchestral instruments will be insured and this will already be included in the shipping price of the item and up to $5000.00 for liability coverage ***
All musical instruments we sell have been checked and adjusted for playability. Most items are BRAND NEW OPEN BOX condition. The pictures in the listings are of the actual item so please have a look for an idea of the cosmetic condition, unless it is marked as B-Stock condition. These items may or may not have some scratches or minor wear to the finish or box, unless it is marked as BRAND NEW FACTORY SEALED UNIT.
Please note: Tom Lee Music will not accept returns or refunds in the case of dents, scratches, or cosmetic wear that were originally detailed either in the pictures or description. Thank you for your understanding.
Condition: If you would like to know more about this specific instrument, or have general questions, please don't hesitate to contact us through Reverb.
Accessories: Please confirm in the pictures or description.
Please note!
Not all of the items you purchase from us are in our Tom Lee Music store in Vancouver, BC Canada where we do all of our international communications from. Please be patient while we do inter-company transfers on your items if this is the case. The usual wait time for our shipping is 6 to 12 business days including shipping times.
Our Online shipping department is open from Monday to Friday 10:00am until 5:00pm (PT - Pacific Time zone).** Please note that all items for sale on here are also available at our retail stores in Canada.**
There is a chance that the item may sell out in our retail location beforehand. We update our information daily, but there is still a chance this may occur. In this event we will cancel the order and refund any payments received. Thank you for your understanding.
More information please confirm our shop policy at our website tomleemusic.ca
Return Policy
New Items
Returnable within 30 days of delivery.
Restocking Fee: 5%
Used & Vintage Items
Returnable within 14 days of delivery.
Restocking Fee: 5%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
*No refunds or exchanges can be made on print music, opened videos, CD's, DVD's, computer software, harmonicas, reeds opened DJ equipment, in-ear monitors. Original invoice required for refunds, exchanges or warranty.
Tax Policies
| Region | Rate | ||||
| Alberta, CA | 5.0% | ||||
| British Columbia, CA | 12.0% | ||||
| Manitoba, CA | 12.0% | ||||
| New Brunswick, CA | 13.0% | ||||
| Newfoundland and Labrador, CA | 15.0% | ||||
| Northwest Territories, CA | 5.0% | ||||
| Nova Scotia, CA | 15.0% | ||||
| Nunavut, CA | 5.0% | ||||
| Ontario, CA | 13.0% | ||||
| Prince Edward Island, CA | 15.0% | ||||
| Quebec, CA | 14.975% | ||||
| Saskatchewan, CA | 11.0% | ||||
| Yukon Territory, CA | 5.0% | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||