SOAR

We are a musical instruments store located in Kobe, Japan, established in 2006.
From among the many brands that we carry, regardless of the place it was built like Japan or abroad, all the musical…
About SOAR

We are a musical instruments store located in Kobe, Japan, established in 2006.
From among the many brands that we carry, regardless of the place it was built like Japan or abroad, all the musical instruments are chosen for their reliability, quality and great sound.
We select brands that we are confident to recommend!
Of course, the products that we sell go through a strict inspection by the manufacturer, as to satisfy our customers.
Independently, sold instruments are properly set up and are subjected to a final inspection by our technicians before shipping.
We are an authorised dealer for all the products that we represent and our shop offers brand new products only. We are truly grateful for your consideration.

Of course, we are able to deliver products world-wide.
Please contact us if you have any questions about us, our manufacturers' products or their availability.
In the case of goods shortage, we will guide you through the next delivery date. It's also possible to make a reservation.
If you have any questions, please feel free to contact us.

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Shipping Policy

We usually ship within 1–3 business days after payment is confirmed. Tracking information will be uploaded to Reverb after shipment.

All items are carefully packed with appropriate protective materials. Guitars, basses, and other instruments will be packed securely in a case or gig bag when included, and then placed in a shipping box with sufficient padding.

We mainly ship by EMS airmail. However, for certain countries and regions, including the United States, Australia, Spain, Germany, Denmark, and others, we may use FedEx. If the shipping cost exceeds 40,000 JPY, the order will generally be shipped by FedEx.

All shipments are sent with shipping insurance, regardless of the item value.

International buyers are responsible for any import duties, taxes, customs fees, or brokerage fees. These charges are not included in the item price or shipping cost. We cannot under-declare the item value or mark items as gifts on customs forms.

Some instruments or parts containing restricted materials may not be eligible for international shipping. Buyers are responsible for confirming any CITES, import restrictions, or customs requirements with the relevant authorities in the destination country before purchasing.

In the unlikely event of loss, damage, or any other shipping accident, please contact us through Reverb immediately. Please keep all original packaging materials, shipping boxes, and labels, as they may be required for the insurance claim.

We can only ship to the shipping address provided on the Reverb order. We cannot change the destination after shipment.

For used and vintage instruments, we document the condition before shipment. Please review all photos and the item description carefully before purchasing.

Return Policy

New Items

Not Returnable

Used & Vintage Items

Not Returnable

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

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