Rock City Music Company
Rock City Music Company

Rock City Music Company

Established in 2015, Rock City Music Company is an independently owned music store for players by players. Located just outside of Detroit, Michigan, Rock City Music Company is a music mecca that enco…
About Rock City Music Company

Established in 2015, Rock City Music Company is an independently owned music store for players by players. Located just outside of Detroit, Michigan, Rock City Music Company is a music mecca that encompasses everything from guitars and lessons, to vinyl records and t-shirts, to posters, accessories, our music-themed pinball machines and more.

Rock City has earned its rank as one of the top places in the country for in-store events. Rock City has hosted legends such as Geddy Lee (Rush), Glenn Hughes (Deep Purple), Gary Holt (Slayer/Exodus), Blackberry Smoke, Nita Strauss (Alice Cooper) and many many more. Rock ’n’ Roll is our passion, and we strive to provide excellent service, and a great experience, both inside and outside of our store.

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Shipping Policy

Items will be shipped UPS Ground. All items ship the day payment is made from the hours of 11AM - 4PM EST.

Return Policy

New Items

Returnable within 3 days of delivery.
Restocking Fee: 15%

Used & Vintage Items

Returnable within 3 days of delivery.
Restocking Fee: 15%

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Rock City New Policy

Items must be returned in original, as-shipped condition with all original packaging. Any accessories must also be returned in original condition. This includes Tags, manuals, protective covers etc.

Buyers are responsible for all return shipping costs unless the return is due to a defective or incorrect item or it was damaged in shipping. This includes any shipping fees we incurred while initially shipping out an item. This includes any item with "FREE SHIPPING." If it actually cost us $25 to ship out an item, that cost will be deducted from the refund. The customer must pay all shipping when sending an item back to our store.

A 15% restocking fee will apply to any non-defective products. This fee will be deducted from your refund.

Some products are not returnable due to the consumable nature of the product, copyright reasons, or sanitary reasons. Some of the items include, but not limited to: guitar & bass strings, amplifier tubes, previously installed instrument pickups or speakers, drum heads, drum sticks, cleaning products, software, books, microphones, harmonicas, earplugs, earbuds, headphones, as well as any other products designed to come in contact with the mouth or ears.

We do not consider the guitar or amp returned until we have received the item and verified it's in the same condition as shipped. With no signs of use.

For logistical reasons, we are unable to offer returns on any transaction involving a trade, both in-store and online. - If you have any questions, we’re always here for you. Feel free to message us or give us a call at


If you are not certain how to pack a return, please contact us for proper packing instructions. It is very important to properly pack guitars and amps to prevent damage in the unlikely event they are returned.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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