Midlothian Music

Shipping Policy

Midlothian Music ships world wide via UPS and EMS International. All items are professionally inspected, shop adjusted, cleaned and sanitized. As a service center for over 63 years our gear goes out as good as it gets. We photo and video all products working properly prior to shipping. We are veterans in shipping and pack each item better than the manufacture sends it to us. If any package is damaged when it is received, Midlothian Music will take care of all return shipments and coordinate with UPS to get the item back. Refunds for damaged items will occur once the item is received back to us. Customers have 24 hours from the time you receive it to notify us of a return and will pay for insured freight back and will also be 100% responsible for any damage on the returned shipment. If there is any damage to any item on the return shipping, the customer is responsible for filing the damage claim and following through for the payment. New Items are not refundable after 24 hours unless item was not described properly or damaged. No refunds on
amplifiers. Lastly, No refunds on any item altered or modified. If you just don't want the item and return it with in the 24 hour period a 15% restocking will apply.

Return Policy