Boutique Guitar Exchange
- Atlanta, GA, United States
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BGE offers professional appraisals for your guitars and amplifiers.
The best hand-made, boutique guitars, amplifiers and pedals a…
We are an authorized Strymon dealer! Call to order.
BGE offers professional appraisals for your guitars and amplifiers.
The best hand-made, boutique guitars, amplifiers and pedals anywhere are right here, at Boutique Guitar Exchange
BGE is dedicated to professional guitarist, avid enthusiast, students, casual players and future stars. Owned and operated by professional musicians, we’ll help you find exactly the right gear and tone. You want the best you can afford, and our Guitars, Amps and Pedals are hand crafted by the best makers in the world. Whether new or pre-owned gear, we'll set you up for any playing style with our always changing, ever expanding inventory.
You’ll get the best service anywhere. We are customers, too, so we get that part. Whether buying some thing new, trading a piece of gear, consigning one for sale, having a repair done, or taking music lessons, we are here to make that easy and convenient.
Certain items are definitely negotiable for reasonable offers ($1500 on $5000 Tyler won't cut it, though....sorry!). Give us call or hit the "Make an Offer" button, and we'll see what we can do.
We’re your local shop – even online, so stop by and say 'hi.' We’re always glad to meet new people and talk about gear. And we are just as friendly over the phone and via email.
MOST ITEMS HAVE FREE SHIPPING IN THE CONTINENTAL US
See you soon,
Matthew & Mark
Shipping Policy
We ship to all lower 48 States and shipping charges for items will be based on a rate from Georgia to California. We are happy to work with your exact address to see if shipping costs might be reduced. Shipping charges to Alaska and Hawaii will vary, and we will need an address to find the accurate charge for that. Similarly, international shipping (Cananda, Mexico, points east and points west) will all require an exact address to determine the cost of shipping. International shipping requires a value to be declared for the item we ship, and we will declare the full value of the item - please do not ask us to do otherwise. Thanks.
Please Note: We offer Voodoo Lab pedals for U.S. domestic sales only, and cannot sell them, or ship them internationally.
Return Policy
New Items
Returnable within 3 days of delivery.
Used & Vintage Items
Returnable within 3 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Boutique Guitar Exchange, we appreciate your business and we want you to be 100% satisfied with your purchase.
72 Hour Return Policy on standard purchases for new items.
• In the event a return or exchange is necessary, you must contact us within 72 hours from the time you receive your item to obtain a return merchandise authorization number (RMA) and return shipping instructions.
• All return shipments are paid by the sender. We do not supply a return shipping label.
• RMA numbers must be clearly written on the shipping label. Any package sent back without a clearly visible RMA may be refused.
• Returned merchandise MUST be shipped within 48 hours of receiving the RMA, come back undamaged, unregistered, and in the same condition that it was shipped out. If it does not meet these requirements the item may be refused.
• A copy of the original sales receipt must accompany returned merchandise along with ALL original packaging, paperwork, accessories, etc.
• Any items not conforming to this policy will be subject to a restocking fee of 20%.
• Refunds will be issued minus ALL shipping fees, and a standard 10% restocking fee.
• Restocking fees may be waived at our discretion for an in store credit or exchanges for items in stock.
Exceptions to Our Return Policy - Used and Consignments:
• Used and Consignment instruments are sold As Is, and are considered a non-refundable final sale.
• Items labeled as SALE are a non-refundable final sale.
• Any used gear (No warranty is offered for used or consigned equipment).
• Extreme temperatures during shipping can cause checking in the lacquer finish of some guitars. While we try our best to strategically ship so instruments do not spend extended periods of time in warehouses and non-temperature regulated places, we are NOT responsible for damage to the finish of a guitar due to weather checking during shipping.
No refunds will be granted if shipments are delayed by customers.
No refunds will be granted for shipments delayed by shipping companies.
No refunds will be granted for damage incurred after the instrument leaves our store in the condition in which it was sold. We keep detailed photographs of all instruments and items in our store for condition verification.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||