Zorro Sounds

Zorro Sounds

Greetings from the Zorro Sounds Family, your one stop shop for all things personal audio and music. From ukuleles, personal audio, headphones, amps, speakers, guitars, drums, and DJ equipment , we ca…
Preferred Seller
About Zorro Sounds

Greetings from the Zorro Sounds Family, your one stop shop for all things personal audio and music. From ukuleles, personal audio, headphones, amps, speakers, guitars, drums, and DJ equipment , we carry it all. At Zorro Sounds our commitment is always to you, the customer. We know you have numerous options of places to purchase your products from, and we just appreciate the chance to show you why we are different. From the parent buying their child's first instrument , to the performer who needs gig equipment by the weekend, down to the music enthusiast trying to recreate the sound from their favorite concert at home, Zorro Sounds is here to help. We understand music is the beat of your life the Zorro Sounds Team just wants to make sure it sounds awesome.
At Zorro Sounds our mission is simple, to spread our passion and knowledge of music to you the customer, and provide the very best shopping experience possible. Because musical preferences vary from person to person, we always offer one-on-one personalized customer service. Whether you have a question about how a product works, need a recommendation for the latest must have gear, or just want to share your love of music, we are here!
Customer satisfaction is our number one priority. At Zorro Sounds, we continuously strive to provide our customers with the comfort and security of knowing they can rely on us 100% always. Your enthusiasm and feedback is what drives us to do better and constantly improve. If you have any questions or simply want to leave us feedback or comments we would love to hear from you!

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Shipping Policy

SHIPPING METHOD:

At this moment, we only ship to US 48 contiguous states. Most of the time, your order will be shipped via UPS and in some circumstances we might ship via Fedex or USPS. Most items are eligible for free shipping within US 48 contiguous states.

Free Shipping:
Free Shipping is applies to all purchases here on our site. The only exception is for oversized packages that require freight or special handling, you will be advised at check out or with an agent follow up for such products. Please note that most drums and some other over sized items are shipped via UPS Freight. UPS Freight will deliver products curbside only. UPS Freight will not bring the equipment inside the house unless you select one of the following two options.

SHIPPING POLICY:
We do not ship to APO/FPO (military) or P.O. BOX address.

Return Policy

New Items

Returnable within 14 days of delivery.

Used & Vintage Items

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Returning Your Product

When returning your product please ensure it is packaged in its original box using the protective inserts. If you do not have the original packaging you must ensure it is adequately packaged to protect it during transit. Any costs for damage sustained as a result of insufficient packaging, will be ​held by the customer.

*Please include the following items when returning your product:
All items originally included with your product when purchased​ . This included the original product box.
​A clear description of the issue with your product.​
Important Information
​Returns are allowed 30 days from the original delivery date.
​Items must be received within this time frame otherwise items will be refused upon delivery and returned back to you​.​
We will not be responsible for items shipped back to us past the 30 days returns period.​
​Items returned used, damaged, missing any components or accessories will be charged a restock fee of ​15% plus postage cost.
If the item you received is defective with manufacturer defects you will not be charged any fees or postage. A refund or replacement will be offered.
If you return the item because it was accidental order, you did not like or the item did not meet your expectations you will be charged a restock fee of 15% plus postage.
No Fault Found

If no fault can be found with your product you​ will​ be charged an inspection ​and /or restock ​fee​ ​​of up to 25% in addition to this all postage costs for returning your product will be borne by You (the customer)​.​

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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