Innovations Music Canada
- St. Albert, Canada
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With two locations in Edmonton & St. Albert Alberta Canada, Innovations Music has been providing quality music gear and service for over 25 years. We are proud to be more than just an ordinary music store offering guitars, drums, digital pianos, amplifiers, PA systems, lighting, recording equipment, rentals, repairs, lessons, and advice from our trained industry professionals.
Online Orders are shipped within 2 business days after your payment clears.
We try to ensure that all instruments we ship are well setup and ready to play right out of the box.
If you are worried about the status of your order, please contact us. We provide tracking & insurance for all items shipped, refer to the tracking number attached to your order.
For curb side pickup or in-store pickup orders, we will contact you when your order is ready. Please provide your phone number in a message to us to help us contact you when your order is ready.
Shipping Policy
We ship with tracking to the listed regions.
To negotiate shipping rates to other locations, please send us a message.
For in-store pickup orders, please wait for us to contact you with pickup details.
Typical wait time is 8-24 hours, items can be in stock at either location and waits may be longer depending on the location. Please contact us with your phone number to help us contact you when your order is ready for pickup.
Please note that due to MAP restrictions we do not ship Fender Musical Instrument products outside of Canada.
• Canada - All new and used items
• USA - Used items and new items unless prohibited by MAP restrictions
• Mexico - Used items and new items unless prohibited by MAP restrictions
• Europe - Used items and new items unless prohibited by MAP restrictions
• For all other shipping locations, please contact us.
To return your item within 14 days after receiving it (or 7 days for used items), please follow the link below.
Remember to keep all packaging in it's original state when possible.
https://www.canadapost.ca/cpotools/apps/prse/label?policyId=PR929521&LOCALE=en
If your item is damaged please contact us immediately so we can help to remedy the situation.
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 7 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Tax Policies
| Region | Rate | ||||
| Alberta, CA | 5.0% | ||||
| British Columbia, CA | 5.0% | ||||
| Manitoba, CA | 5.0% | ||||
| New Brunswick, CA | 5.0% | ||||
| Newfoundland and Labrador, CA | 5.0% | ||||
| Northwest Territories, CA | 5.0% | ||||
| Nova Scotia, CA | 5.0% | ||||
| Nunavut, CA | 5.0% | ||||
| Ontario, CA | 5.0% | ||||
| Prince Edward Island, CA | 5.0% | ||||
| Quebec, CA | 5.0% | ||||
| Saskatchewan, CA | 5.0% | ||||
| Yukon Territory, CA | 5.0% | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||