Humbucker Music
- Rossville, GA, United States
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Since 2000 we've been proud to offer the finest in boutique guitars, amps and pedals. Over the years we've grown to become the largest dealer for brands like: Dr. Z, Suhr, Tone King, Two Rock, Swart, Carr Amps, Victoria, James Trussart, Nash, Vintage Sound, Carol-Ann, and others.
Though we carry a large selection of gear it's important to us to maintain the level of service and attention to detail you would expect from a "Mom and Pop" shop. All of us here at the shop love gear and it is always a pleasure to help in any way we can.
One thing that sets us apart from many other shops is our attention to detail when it comes to our inspection and packing of your item before it ships. Over the years this has become a huge point of pride for us. Every guitar and amp is personally inspected and playtested before it ships by a tech to make sure it's free of defect and ready to go when you receive it. Most items are double boxed to add an extra layer of protection while in transit as well.
Please check out a short video detailing our packing procedures here:
https://www.youtube.com/watch?v=fXMdgCmSo6w
Shipping Policy
We will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message.
Return Policy
New Items
Returnable within 7 days of delivery.
Restocking Fee: 3%
Used & Vintage Items
Returnable within 1 days of delivery.
Restocking Fee: 3%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
We appreciate your business and are glad you chose Humbucker Music for your purchase. We strive to provide quality, accurate advice and customer service on the front end of a purchase, but we do realize that there are times when a return or exchange may be necessary. Please review the terms and conditions below to help avoid unnecessary returns and ensure that any exchanges or returns are processed in an orderly fashion.
Many of the mainstream "big box" music stores offer extended return policies of up to 60 days. On the surface it seems like a good thing, but we feel it's more of a disservice to our customers than a benefit. The reason is when things are returned to these stores, they typically sell them again to customers as new. It's not uncommon at all, unfortunately. If a previous customer had your tube amp and rocked the neighborhood for two months before returning it to the store, well, then that's two months of life sucked out of those tubes that you won't get. Personally, we want you to get what you pay for when you purchase from Humbucker Music.
In the event a return or exchange is necessary, you must contact us within 5 days from the time you receive your item to obtain a return authorization number (RA) and return shipping instructions. The RA must be clearly written on the shipping label. Any package sent back without a clearly visible RA may be refused.
Returned merchandise must be shipped within two days and come back undamaged, unregistered and in the same condition that it was shipped out. A copy of the original sales receipt must accompany returned merchandise along with all original packaging, paperwork, accessories, etc. Any items not conforming to this policy may be subject to a restocking fee of at least 20%.
Refunds will be issued minus all related shipping expenses, even if free shipping was initially given, plus a 3% restock fee (10% for American Express). Restock fees are charged to cover the processing fees charged by Visa, Mastercard, Discover, American Express, and Paypal. Restock fees may be waived at our discretion for exchanges, items returned for full store credit, or purchases made by Cashier’s Check or Postal Money Orders.
DAMAGED ITEMS: Merchandise damaged in transit or defective should be reported to us immediately. We will have the merchandise picked up and ship you a replacement right away (USA only). If a defective item is returned without allowing us to exchange it for you, it will be treated as a "Return" according to the policy above.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||