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Doc's Basement

  • Kearny, NJ, United States
  • Joined: Feb 2014
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Stop overpaying for name-brand cables with a phony lifetime guarantee. Doc's Basement Custom Cables are made from materials that are rigorously tested and chosen by real industry professionals just like you.

All of Doc's cables are meticulously hand soldered in the USA. Each cable is custom made to your specification. You want a pink 13.5 foot guitar cable with two right-angle plugs? Fine, you've got it. Looking for an obscure cable for that boutique pedal or stereo amplifier setup? Doc's Basement can probably build it.

Shop Policies

Shipping Policy

All cables are made to order and are built and shipped promptly. Most orders ship within three business days. Orders weighing under 16 ounces typically ship USPS First Class; orders over 16 ounces ship USPS Priority Mail Flat Rate. Orders will be confirmed upon shipping. Any shipments outside of the US are subject to additional charges. Shipping times may be delayed in the rare event that a custom part is out of stock, or around peak holiday times. Doc's Basement is not responsible for any customs fees or import taxes imposed on international shipments.

Return Policy

NEW ITEMS

Returnable within 14 days of delivery.

USED & VINTAGE ITEMS

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs.

Special Conditions

General return policy applies to standard (unmodified) builds. As every cable is custom built to order, highly customized products are not eligible for return. Returns cannot be accepted based on erroneous planning or measurement on the part of the buyer. Cable length is specified by the length of cable cut prior to assembly. A short length of the cable will be concealed by the connectors. Patch cables and cables with right angle connectors will meet specified lengths when measured tip to tip, with shafts held parallel. Doc's Basement Custom Cables are fully warranted against defects in materials and workmanship with a lifetime guarantee. If your product fails due to a manufacturing defect we will repair it without charge. The warranty does not cover damage caused by improper care, negligence, or normal wear and tear. Doc's Basement recommends ONLY wrapping cables using an over-under technique. Products are eligible for warranty to the original owner, for the lifetime of the product. Buyer assumes responsibility for all return shipping costs.

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

United States - WA
Tax is calculated at checkout. Learn about why tax is required in this region.