Lovepedal Gen 5 Echo

About The Seller

Chicago Music Exchange
Joined Oct 2012
Chicago, IL, United States

Accepted Payment Methods

• Reverb Payments
• Reverb Gift Cards
• PayPal

Shipping Policy

Available for local pickup from Chicago, IL, United States

Ships from Chicago, IL, United States to:

Continental U.S.

$0.00

**Listing does not include applicable sales tax. Please see our Tax section below for a list of states we are collecting and remitting sales tax in.**

**Free 2-day delivery service is not available on orders with offers. We apologize for any inconvenience this may cause.**

- We ship most orders placed before 2pm Central Time the SAME DAY once payment has been approved. Exceptions to this include guitars, amplifiers, and drum kits that require setups and inspections and additional packaging time.

- All orders with 2-day delivery service will ship within one business day via UPS. Saturday delivery is not included, but is available for an additional service charge in most areas. Please note, UPS does not operate on Sundays. We are unable to use a PO Box for a UPS shipment, so please provide an alternate address to ensure you receive your order as expected.

- All packages are fully insured at no additional charge. Your instrument will be shipped using the highest level of industry-standard packing materials, in every attempt to make sure it arrives in ready-to-play condition. We will notify you prior to shipping your instrument if additional steps need to be taken in the packing process.

- Our shipping team works closely with the CME Repair Shop and our vintage experts to inspect and pack every instrument with the utmost care. These folks know what it takes to keep an instrument protected. As musicians ourselves, we know how important it is that you receive your CME package in perfect condition.

INTERNATIONAL SHIPPING
- Our international shipping rates should reflect on the item listing. Feel free to message us directly for shipping quotes on specific items or with any questions. Please note, international shipments may take extra time and are subject to delays.

- All shipping rates are for actual transportation charges and do not include VAT, import taxes, or brokerage fees, which vary from country to country.

- If you order contains Rosewood, or any other CITES restricted woods, your shipment might be delayed due to Customs processing standards that CME is subject to as the shipper. All orders requiring CITES documentation must ship to the buyer's residential address. If your country requires CITES import permits, please work with your local Customs agency to obtain these permits prior to shipment.

- Most of our preset shipping rates are for USPS International Service. USPS is typically less expensive than UPS, but their international tracking system is not as accurate. We ship guitars via UPS Worldwide Expedited unless you request a different service. Arrival times may vary from country to country. Some large items such as bass guitars, drum kits, amplifiers, and speaker cabinets may not be eligible for shipping via USPS due to size limitations. Some brands cannot be shipped internationally due to manufacturer restrictions. Feel free to message us with any questions.

- We are unable to ship to Russia due to the current trade sanctions.

Tax Policies

This shop collects taxes in the following regions:

Return Policy

Special Conditions

In the event you would like to cancel the order, please contact us as soon as possible. Cancellations, address changes, or shipping upgrades submitted after 2pm CST may not be able to occur, and are subject to a fee if already in transit. Orders are shipped via UPS or USPS, and tracking will become available once a shipping label is created. Please contact our Customer Service department at 773-525-7773 with any further questions, we're happy to help!

We’re all musicians here at Chicago Music Exchange and we want you to love the gear you get from us. We understand that sometimes you get a piece of gear that doesn’t work out for you. That’s why we offer an easy return policy to take the stress out of purchasing from us.

- If you decide you'd like to return an item, please contact your Sales Rep or fill out the Return Request form below. We'll get back to you quickly with easy instructions on how to get your product back to us safely and efficiently.

- Most new items may be returned within 30 days of delivery and most vintage & used items may be returned within 3 days of delivery for a full refund, exchange, or store credit. We simply ask that items are returned in their original condition and include all accessories, documentation, and packaging. We reserve the right to charge a restocking fee of 5-15%. This would not apply to items that are defective or damaged upon receipt.

- Please ensure that the item is packed safely for the return shipment with the customer return authorization (CRMA) number clearly written on the box. Buyers are responsible for all return shipping costs unless the return is due to a defective or incorrect item or it was damaged in shipping. Any outbound shipping charges are not refundable.

- Some products are not returnable due to the consumable nature of the product, copyright reasons, or sanitary reasons. Some of the items include, but not limited to: guitar & bass strings, amplifier tubes, previously installed instrument pickups or speakers, drum heads, drum sticks, cleaning products, software, books, microphones, harmonicas, earplugs, earbuds, headphones, as well as any other products designed to come in contact with the mouth or ears.

- We strive to process all refunds within 48 hours of the return been received at our location. Credit card refunds typically take 2-4 business days to post to your account, but could vary based upon your bank's processing times. If you bought an item using Affirm financing, we offer full refunds for purchases.

- For logistical reasons we are unable to offer returns on any transaction involving a trade, both in store and online.

- If you have any questions, we’re always here for you. Feel free to message us or give us a call at 773-525-7773.