Victor Litz Music CenterSave Shop

Shipping Policy

Shipping is non-refundable*
We do not ship guitars, amps,basses, keyboards or any large items via usps to po boxes. Ups is far cheaper by almost a 1/3 of usps prices. Usps standard and priority rates on large items almost double what is cost to ship to via ups. Must provide fedex and ups verified ship to addresses.
Shipping fees and terms ONLY apply to physical addresses within the continental USA. Fee does NOT apply to P.O. boxes, Alaska, Hawaii, Puerto Rico, or Canada. We will ship to those locations via USPS, at customers expense. This applies to International orders beyond Canada as well. Canadian and other International orders are urged to pay via PAYPAL or credit card thru paypal. Once you make payment, please allow 24-48 hour for your order to be processed, and 1-2 weeks for delivery. All business is in US dollars. We answer e-mail and process orders Monday through Friday 10-5 EST. Due to our high volume of transactions we find it is best to simply process your order and get the item shipped out to you. Sometimes I get a little hungry and eat the packing peanuts. If you need a tracking #, simply call us and or e-mail us. please give us the name the order was made under. This is very important the persons name who paid! Not an email name, not a a screen name, not someone elses name that may be getting the item. We must have the persons name who paid, We can not have a transaction require an e-mail at every step of the process. We are a VERY busy retail store! All that said, we're here to help and you can call us anytime. In order to provide you with quality products far below market value, it is necessary to charge a minimum shipping & handling fee if the item is an oversized package or if it is not sold at our normal selling prices.. We try our best to keep the fees as low as possible, while at the same time providing you with quality products & good customer service. If you are making a purchase from us we assume you understand what you are buying and agree with the terms of these policies. In the unlikely event that we're out of stock on an item that is listed on our website, we usually leave the items on our web for sale because we are constantly re-ordering stock and we are often able to have the item drop shipped from our supplier directly to you. We usually ship the item the same day you pay for it, and it arrives at your door post haste. PLEASE FEEL FREE TO CALL US AND CHECK AVAILABILITY! PLEASE FOLLOW THESE GUIDELINES FOR THE MOST EFFICIENT SERVICE!

Return Policy