Belltone® Boutique Custom Guitars
- Miami Beach, FL, United States
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Shipping Policy
Return Policy
New Items
Returnable within 7 days of delivery.
Restocking Fee: 5%
Used & Vintage Items
Not Returnable
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Take 7 days to try out your brand new ‘In-Stock’ Belltone® Guitar. Your trial period starts when the guitar is received by you, not when it's shipped.
Give the guitar a thorough workout. If you're not satisfied for any reason, send it back for a prompt refund or exchange - you would only be responsible for the shipping costs.
Note: "Shipping costs" (deducted from return refunds) means our actual cost to ship the item to you, even if shipping was included in the original price (i.e., item was sold with "free shipping").
Approved returns must be shipped back within 7 days of return approval, and received by us no more than 30 days from the date of delivery. Please allow a minimum of 36 hours for returns to be processed once received.
All returns are subjected to a thorough inspection to ensure that the guitar is returned in the same condition it was shipped to the buyer. Belltone® Guitars, at its sole discretion, reserves the right to make adjustments to the refund amount based on any and all damage incurred during the trial period, and in extreme cases of abuse, we may refuse to accept the return.
Flaws vs. Defects (new items)
To the extent many musical instruments (e.g., guitars) are manufactured by humans out of natural materials, most will have some sort of tiny flaws or minor imperfections in their finish. As with diamonds, these are often only visible upon close inspection, making the item unique, and also allowing you to identify the instrument as being your own. We do our best to take plenty of photos so you should have a good sense of what the item looks like to anyone at arm's length. If you receive an item and decide that it has finish flaws that cause you to dislike the instrument enough that you don’t want it, you are certainly free to return it under our return policy just as if you didn’t like the sound of the instrument (i.e., it’s an aesthetic determination). However, the customer is responsible for return shipping on those kinds of returns.
By contrast, a defect is a major cosmetic flaw, faulty part, or mechanical/electrical issue that prevents the item from performing as it should. If an item has a defect, then you may return the item at our cost.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||