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Shipping Policy

Oak City Guitars is not responsible for any duties, brokerage or import fee's when shipping outside of the continental US. Shipping Cost will vary depending upon the item being sold - an Amplifier costs more to ship than an effects pedal.

We cannot control the amount of time your item may sit in customs. Customs may randomly check items and place them on hold. We will NOT mark items as GIFTS for international shipments.

Standard UPS ground is used to the continental USA. Buyers MUST request "signature required" if needed.

If you refuse a package upon delivery, the return shipping charge billed to us will be subtracted from refund. Original shipping charge will also not be refunded. It is the responsibility of the buyer to following tracking info and make sure your package is not being held locally because of bad weather or you were not at home. If an item is returned to us because you were not able to receive it or had an incorrect address on your account, you must pay additional shipping to have it sent a second time.

Oak City Guitars is not responsible for any items left on porches or at the front door of address given.

USPS requested shipments will result in an additional single business day delay.

International buyers must have a current paypal account, include phone number in ebay details and write for an approved shipping estimate. If not we will adjust the balance due after the original payment is made or alter your invoice to include the increased cost.

Shipments cannot be redirected to different addresses after payment is made.

All P.O. Boxes MUST have a street address and number. Only small items can be shipped to P.O. Boxes.

Available for local pickup from Raleigh, NC

Return Policy