Discover the soulful sound of savings at Jam Box Music, where we specialize in curating a collection of quality used musical gear specially for the Reverb marketplace. From vintage guitars to modern synthesizers, find your perfect note at competitive prices. Elevate your sound without breaking the bank – explore our curated selection of pre-loved instruments and gear today!
Shipping Policy
We ship Mon-Fri from America's east coast. Orders received after 12pm EST will be shipped out the following business day excluding holidays. Smaller items typically ship USPS Ground or Priority.
Jam Box Music uses signature required and additional insurance for UPS, Fedex, and USPS shipments over $200.00 USD in value. This is to ensure safe and prompt delivery to your door. Please message us for the most current Alaska/Hawaii, Puerto Rico rates. Heavy or oversized items will incur additional shipping charges or require a custom freight quote.
(Alaska/Hawaii, Puerto Rico rates, oversized items excluded**)
We also offer shipping on select items to Canada! Please ask for a quote!
*For an additional charge we can ship 1 Day, 2 Day, or 3 Day Express.
*Excludes Affirm purchases, refer to Affirm return policy for details. https://reverb.com/page/affirm-faqs
Return Policy
New Items
Returnable within 7 days of delivery.
Restocking Fee: 10%
Used & Vintage Items
Returnable within 3 days of delivery.
Restocking Fee: 10%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Jam Box Music wants you to be satisfied with your purchase. If you experience an issue with your purchase or your item arrives damaged please contact us using Reverb's messaging system and we will do our best to resolve it. We do not offer returns on clearance items or items sold in "AS IS" condition. Check the listing for condition details.
Below are the guidelines associated with our return policy:
Return arrangements must be made within 72-hours of receipt of Used gear and within 14-days of New gear.
All refunds will be less shipping costs both ways. The returning item must have an RA number given to you by a representative. Any item being returned without an RA number will be refused. The returning item must be shipped back in the same manner in which it was received. If there is any damage to the item due to insufficient return packaging the return will be refused and no refund will be issued. All returns must be insured for the full amount of the purchase price. We will not accept a return if the item has been modified in any way.
*All refunds may be subject to a 10% restocking fee, as well as original outbound shipping costs.
*“In Stock” item is any item physically in the store and ready to ship.
*Excludes Affirm purchases, refer to (https://reverb.com/page/affirm-faqs) Affirm's return policy for details.
*Excludes items marked "As Is No Returns." Returns will not be accepted on items sold "As Is"
Thank you!
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||