Hene's Gear Depot

Hene's Gear Depot goal is to provide buyers with quality musical instruments at a reasonable prices. Although Hene's Gear Depot is relatively new to Reverb.com, we have been buying and selling on the…
About Hene's Gear Depot

Hene's Gear Depot goal is to provide buyers with quality musical instruments at a reasonable prices. Although Hene's Gear Depot is relatively new to Reverb.com, we have been buying and selling on the internet for a number of years. Under the Creative_hene member identification, our feedback on Ebay is currently at 661 with 100% positive feedback. We also sell locally using Craigslist, local media, consignment sales, referrals from former customers and music stores owners and by word-of-mouth advertising.
We sell primarily pre-owned instruments. If repairs are needed, Hene's Gear Depot uses professional technicians for instrument repairs and upgrades where needed. Most guitars and basses will have a new set of strings installed. All musical instruments are fully tested prior to being listed for sale. All guitars and basses get our special fretboard hand polishing treatment. Our goal is to keep cost at a minimal level and to pass the savings on to our customers. Our customer base includes individual customers, school music directors, music instructors and musical instrument dealers.

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Shipping Policy

Items will be shipped within 1 to 3 business days. Depending on the time of the purchase and size of the item, most items will be shipped on the day of purchase. The Seller will provide the tracking number to the Buyer upon shipment of item.

Return Policy

New Items

Returnable within 14 days of delivery.

Used & Vintage Items

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

The Buyer has up to seven days to ship the item back to the Seller. This is seven days from delivery of item to Buyer. The Buyer is responsible for return shipment charges. Items should be returned with all accessories that were initially shipped to the Buyer. Seller will issue buyer a full refund of the purchase price plus the initial shipping charge it item arrives in defective. Refund will be issued upon delivery of item to Seller.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

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