Guitarworks
Guitarworks
Guitarworks

Guitarworks

Established in 1989, Guitarworks has grown to 4 locations, all located in Calgary, Alberta, by selling a whole lot of guitars. We know guitars. We love guitars. We have to, it's all we sell. Some …
About Guitarworks

Established in 1989, Guitarworks has grown to 4 locations, all located in Calgary, Alberta, by selling a whole lot of guitars. We know guitars. We love guitars. We have to, it's all we sell. Some of us play in bands. Some of us have families. One of us has a nut allergy. But we all love guitars.

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Shipping Policy

Canadian Orders
Most orders over $200 CAD ship free within Canada. A small shipping fee may apply for orders of oversize items within Canada, shipping prices are as displayed on listings. In very rare circumstances, such as extreme oversize/overweight items or destinations designated as “Beyond Point” by Canada Post and/or other courier services, shipping fees may need to be added after the order is placed but before the item(s) ships. In these cases, the client will be contacted to discuss options and no charges will be applied until client agrees.

We ship with a variety of carriers including Canada Post, Purolator, Canpar, UPS and Fedex. We reserve the right to choose the most economical carrier but can ship with carrier of customer's choice, extra fees may apply.

We ship nearly every order within one business day of receiving it and the client will receive an automatic shipment notification email with the tracking number when the shipment is created.

All guitar and amp orders are shipped signature required.

Typical transit times for shipments are as follows:

Alberta – 1-2 business days
British Columbia , Saskatchewan, Manitoba – 2-3 business days
Ontario, Quebec, Northwest Territories, Yukon Territories – 4-5 business days
Maritimes - 6-7 business days

US Orders

Most US orders will be charged a flat shipping rate of $75 CAD. Certain oversize items are not eligible for $75 flat rate shipping to US, including 412 cabinets, full drum kits and pianos/keyboards.

We ship nearly every order within one business day of receiving it.
Most US orders arrive in 3-7 business days.

International Orders

We can ship any used item internationally. For a custom shipping quote to an address outside of the US or Canada, please message us.

Duty

Products made in the US or Canada can pass between the countries duty free per the terms of the North American Free Trade Agreement, so there is no duty for US orders when the purchased product(s) are made in the US or Canada. When customs/duty is applicable, the customer is responsible for these charges.

Insurance

All shipments are insured by Guitarworks.

Used Gear

Free shipping may not apply for used items, shipping prices for used items is as listed.

Return Policy

New Items

Returnable within 14 days of delivery.

Used & Vintage Items

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Return Window
Used & Vintage Items - 7 Days
Used & Vintage items may be returned within 7 days of the delivery date.

New Items - 14 days
New items may be returned within 14 days of the delivery date.

General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all shipping costs unless the item was not received as described.

Refund
Buyer receives full refund in their original payment method less any shipping costs.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alberta, CA5.0%
British Columbia, CA5.0%
Manitoba, CA5.0%
New Brunswick, CA5.0%
Newfoundland and Labrador, CA5.0%
Northwest Territories, CA5.0%
Nova Scotia, CA5.0%
Nunavut, CA5.0%
Ontario, CA5.0%
Prince Edward Island, CA5.0%
Quebec, CA5.0%
Saskatchewan, CA5.0%
Yukon Territory, CA5.0%
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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