Fuller's Guitar
Fuller's Guitar

Fuller's Guitar

Fuller's Guitar has been serving true guitar enthusiasts for over 25 years! Fuller's is an authorized dealer for Fender, Martin, Taylor, Jackson, Charvel, Rickenbacker, Gretsch, EVH, Santa Cruz, Nati…
About Fuller's Guitar

Fuller's Guitar has been serving true guitar enthusiasts for over 25 years! Fuller's is an authorized dealer for Fender, Martin, Taylor, Jackson, Charvel, Rickenbacker, Gretsch, EVH, Santa Cruz, National Resophonic, Collings, Waterloo, Yamaha, Eastman, and more.

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Shipping Policy

Fuller's Guitar offers free shipping on most items to the contiguous United States (lower 48) via Fedex Ground/Home Delivery. We fully insure each package and require signature upon delivery.

Most orders ship within 24 hours. Tracking information will be updated when the shipping label is created.

We can only ship to the approved shipping address provided on the original order.
We cannot ship to a PO Box.
If you will not be be there to sign for the delivery, simply send us a message to have it delivered to the nearest Fedex shipping center for you to pick up.

To negotiate shipping rates to other locations, please send us a message.

Return Policy

New Items

Returnable within 14 days of delivery.

Used & Vintage Items

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

RETURN POLICY:
We’re all musicians here at Fuller's Guitar and we want you to love the gear you get from us. We understand that sometimes you get a piece of gear that doesn’t work out for you. That’s why we offer an easy return policy to take the stress out of purchasing from us.

If you decide you'd like to return an item, please contact your Sales Rep call 713-880-2188 or email sales@fullersguitar.com.

If you placed your order on Reverb, we advise issuing the return request from your account - our Customer Service team will issue a refund upon receiving the item.

In the event of a return, the buyer will be responsible for shipping costs both ways. Most new items may be returned within 14 days of delivery for a refund, or exchange. Please pack the product safely with the original packaging materials for the journey back to us.

PLEASE NOTE: If the product was shipped for free, the charge will be deducted from the refund, unless the reason for the return is outside normal circumstances (damaged or defective).

Please contact us as soon as possible if your order was received incorrectly, damaged, or defective.

We reserve the right to charge a restocking fee based on the return condition.

DAMAGE CLAIMS

It's any musician's worst nightmare. You open your box and find that the instrument you had your heart set on has been damaged in transit. Don't worry, we will take care of you. We will get you a full refund or exchange your item for a similar instrument
We just need a couple of things from you:

• Photos of the shipping box, with close up photos of any damage to the box.
• Photos of the damage to the instrument/case, the more photos and details the better!
• Photos of the packing materials used.
• Any other information you’d like us to know about the damage.
• Then we will email you a return label, and the damaged item can be returned.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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