Dusty Strings Music Store & School
Dusty Strings Music Store & School
Dusty Strings Music Store & School

Dusty Strings Music Store & School

Dusty Strings Music Store & School is the Pacific Northwest’s premiere dealer of high-quality acoustic and electric guitars, mandolins, banjos, ukuleles, amps, pedals, folk harps, hammered dulcimers a…
About Dusty Strings Music Store & School

Dusty Strings Music Store & School is the Pacific Northwest’s premiere dealer of high-quality acoustic and electric guitars, mandolins, banjos, ukuleles, amps, pedals, folk harps, hammered dulcimers and mountain dulcimers, accessories, books, and much more. Our instrument and accessory lines are thoughtfully curated and represent the highest quality in artisanship at fair and affordable prices. Every instrument is hand inspected by deeply knowledgeable staff before it is listed for sale. And, we’re here to help! Every day, we come to work passionate and enthusiastic about helping every customer with their needs. If you have a question at any time, email us directly at [email protected] or give us a call at (206) 634-1662 and a real, live human being will respond as quickly as possible. Thank you for shopping with us, and enjoy our fine selection of new, used, and vintage instruments!

Shop Website

Shipping Policy

Dusty Strings has been safely shipping instruments for 40 years. Our expert staff will carefully pack and ship your instrument within the continental US via UPS Ground. We ship exclusively through UPS so we cannot ship to PO boxes. All shipments are fully insured and come with tracking. Please call to discuss expedited shipping options (866) 634-1662 or (206) 634-1662.

Return Policy

New Items

Returnable within 3 days of delivery.
Restocking Fee: 10%

Used & Vintage Items

Returnable within 3 days of delivery.
Restocking Fee: 10%

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Call us within 72-hours if you wish to return the instrument. We will refund the amount of the instrument less the cost of shipping and a 10% restock fee. Customer pays all shipping & insurance costs both ways unless otherwise agreed upon. Instruments must be shipped back to Dusty Strings, fully insured, in the same box, packaging, and via the same shipping service and method through which it was shipped. Your refund will be processed only after we have received and inspected the instrument. Please give us a call for details on how to safely pack your instrument for shipping.
IMPORTANT: If an instrument is returned to Dusty Strings and arrives damaged due to inadequate packing, the customer is responsible. We will notify you if the instrument arrives damaged.
Keep in mind that hundreds of instruments get shipped daily around the country and arrive safely. This is due to the design of the box and how it is packed. If the instrument arrives damaged, call as us as soon as possible and we’ll issue a damage claim with the carrier. Damage claims must be issued within 72-hours of delivery. You must save the box and all packing material as the carrier requires inspecting before honoring any claim. Not saving the box and packing material may compromise your or our ability to be compensated for any damages.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

Oops, looks like you forgot something. Please check the fields highlighted in red.