Dusty Strings Music Store & School
- Seattle, WA, United States
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Dusty Strings Music Store & School is the Pacific Northwest’s premiere dealer of high-quality acoustic and electric guitars, mandolins, banjos, ukuleles, amps, pedals, folk harps, hammered dulcimers and mountain dulcimers, accessories, books, and much more. Our instrument and accessory lines are thoughtfully curated and represent the highest quality in artisanship at fair and affordable prices. Every instrument is hand inspected by deeply knowledgeable staff before it is listed for sale. And, we’re here to help! Every day, we come to work passionate and enthusiastic about helping every customer with their needs. If you have a question at any time, email us directly at [email protected] or give us a call at (206) 634-1662 and a real, live human being will respond as quickly as possible. Thank you for shopping with us, and enjoy our fine selection of new, used, and vintage instruments!
Shipping Policy
Dusty Strings has been safely shipping instruments for 40 years. Our expert staff will carefully pack and ship your instrument within the continental US via UPS Ground. We ship exclusively through UPS so we cannot ship to PO boxes. All shipments are fully insured and come with tracking. Please call to discuss expedited shipping options (866) 634-1662 or (206) 634-1662.
Return Policy
New Items
Returnable within 3 days of delivery.
Restocking Fee: 10%
Used & Vintage Items
Returnable within 3 days of delivery.
Restocking Fee: 10%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Call us within 72-hours if you wish to return the instrument. We will refund the amount of the instrument less the cost of shipping and a 10% restock fee. Customer pays all shipping & insurance costs both ways unless otherwise agreed upon. Instruments must be shipped back to Dusty Strings, fully insured, in the same box, packaging, and via the same shipping service and method through which it was shipped. Your refund will be processed only after we have received and inspected the instrument. Please give us a call for details on how to safely pack your instrument for shipping.
IMPORTANT: If an instrument is returned to Dusty Strings and arrives damaged due to inadequate packing, the customer is responsible. We will notify you if the instrument arrives damaged.
Keep in mind that hundreds of instruments get shipped daily around the country and arrive safely. This is due to the design of the box and how it is packed. If the instrument arrives damaged, call as us as soon as possible and we’ll issue a damage claim with the carrier. Damage claims must be issued within 72-hours of delivery. You must save the box and all packing material as the carrier requires inspecting before honoring any claim. Not saving the box and packing material may compromise your or our ability to be compensated for any damages.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||