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Crestwood Music Shop

  • Crestwood, KY, United States
  • Joined: Sep 2015
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Instrument sales, rentals, repairs, restorations and lessons!
Coffee and Tea Cafe
Event Space

Shop Policies

Shipping Policy

I will ship with tracking to the contiguous United States. Alaska, Hawaii, and international shipments may incur additional charges. Ask for a shipping estimate if you live far away- please dont ask if you dont wanna pay the actual cost of shipping- which can be quite high if you live in Europe!

Return Policy

NEW ITEMS

Returnable within 7 days of delivery.

USED & VINTAGE ITEMS

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs and a 10% restocking fee.

Special Conditions

If an item is listed and sold with free shipping (no shipping charge) we will still deduct our shipping cost out of your return refund. If the item is somehow seriously defective (and deserving of sending back to manufacturer or distributer) we will not hold a restocking fee- this would be an extremely rare case and probably shipping damages will be the only reason for this as we are a very small shop and inspect all of our inventory regularly and thoroughly before shipping out. We want you to be happy, but we cannot afford to lose a ton of money because you don't particularly like an instrument. That's the purpose of our store front shop located in Crestwood, KY- feel free to give us a call about any item and we will give you an in hand description! All international buyers must message us first for shipping costs we will only charge you what it costs us for shipping. You are responsible for customs duties in your owncountry

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

This seller doesn't charge tax on their sales.