Concord Imports
Concord Imports
Concord Imports

Concord Imports

Concord Imports is a musical instruments wholesale company for Christopher stringed instrument, Concord Cases, Concord Accessories, Pegasus bow hair and Lowenthal German imported basses. Also the who…
About Concord Imports

Concord Imports is a musical instruments wholesale company for Christopher stringed instrument, Concord Cases, Concord Accessories, Pegasus bow hair and Lowenthal German imported basses. Also the wholesaler for Eminence upright basses and ALTA electric violins.

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Shipping Policy

We will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send us a message. To expediated shipping, lease send us a message. For small and lightweight item, we will use USPS first class parcel service. For medium size and weight we will use FedEx Ground. For larger and heavy item, we will use Freight service. We will try to best economy and reliable service for all the shipment. However, it will be carriers responsibility of damages or delaying shipment.

Return Policy

New Items

Returnable within 7 days of delivery.
Restocking Fee: 15%

Used & Vintage Items

Not Returnable

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Please inspect your arrival goods immediately before you sign off the delivery receipt (especially for the instruments). Also, write down all the details of the carton and goods condition in the delivery receipt and take as all angels pictures and the carton. Contact us within 2 days as you received the wrong item or damaged item. Please file a claim to the shipper ASAP. The shipper is not liable for any shipping damages caused by the carrier.

The refund will less all the fees (reverb, merchant processing, bump fee, and restocking fee, and any applicable fee that has occurred during shipping). The buyer will be responsible for return shipping.

The shipper shall not be held liable for any instance of damage to instruments, personal property, or personnel resulting from the use or misuse of the listed products, especially cases, trunk...etc.

Musical Instrument return must be using the original packing carton, material to avoid shipping damage. Also required to buy full insurance for the return.

The pictures posted on the reverb are for references only unless it specifies it is an actual item.

Book, CD, bow hair, and bow are not returnable or exchange.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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