Capital Guitars Online
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Capital Guitars Online

  • Upstate, NY, United States
  • Joined: Oct 2013
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Premium grade, previously loved, acoustic and electric guitars at competitive prices, packed and shipped to you promptly with care...

Shop Policies

Shipping Policy

Flat rate shipping via UPS (fully insured) to CONUS addresses. Shipping to other locations, including most international destinations, is available at additional cost. Please contact Capital Guitars for a shipping quote.

Return Policy

NEW ITEMS

Returnable within 2 days of delivery.

USED & VINTAGE ITEMS

Returnable within 2 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs and a 10% restocking fee.

Special Conditions

REVERB Sales of Used Items Financed via AFFIRM:
Used items purchased through Reverb and financed with AFFRIM are subject to a three (3) day/ 72 hour trial period. Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described. Buyer receives full refund in their original payment method less any shipping charges.

All Other REVERB Sales:
Refunds of the original purchase price less shipping and a 10% restocking fee may be requested within 48 hours of delivery. Exchanges within one (1) week of the original date of purchase may be made for an item of equal or greater value at the discretion of Capital Guitars. Where permitted herein, items must be promptly returned at the buyer's expense, in the same condition as received with all accessories and paperwork included. Sale items, purchases that are made via layaway, those involving trades and/or international shipping are considered final except upon an error by and at the discretion of Capital Guitars. All deposits are non-returnable. Our apologies, but we are a very small operation and returns are extremely time consuming and costly.

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

Taxes are charged in the following regions either by the seller, per their tax policy, or by Reverb as a Marketplace Facilitator:

Alabama*
Arizona*
Arkansas*
California*
Colorado*
Connecticut*
District of Columbia*
Idaho*
Indiana*
Iowa*
Kentucky*
Maine*
Maryland*
Massachusetts*
Minnesota*
Nebraska*
Nevada*
New Jersey*
New Mexico*
New York*
North Dakota*
Ohio*
Oklahoma*
Pennsylvania*
Rhode Island*
South Carolina*
South Dakota*
Tennessee*
Texas*
Utah*
Vermont*
Virginia*
Washington*
West Virginia*
Wisconsin*
Wyoming*
*Marketplace Facilitator State. Reverb collects tax on the sellers behalf. Learn More