Payment for Services


Billing

Reverb Terms & Policies Home > Billing and Payments > Payment for Services

We love providing users with articles, videos and free looks at amazing gear. But we need to keep the lights on too. See below to find out how Reverb gets paid from your sales and our amazing Bump products. We think you'll be amazed at how inexpensive we are, but our employees sure are grateful for the paychecks.


1. Transaction Fees

a. Fees for Reverb.com and Reverb LP
b. Fees Based on Total Price
c. Billing of Fees and Statements

2. Additional and International Fees

3. Example

4. Change In Services

5. Additional Information

6. Fees for Bumps

a. Bump for Used
b. Bump for New

1. Transaction fees

Who says you can't have a better experience and pay less for it? We believe we can build a marketplace focused on serving musicians and gear lovers, and charge a modest transaction fee of 3.5% by leveraging our extensive knowledge and experience combined with superior technology.

a. Fees for Reverb.com and Reverb LP

Transaction fees for Reverb.com are 3.5% of the total value of the transaction, including shipping. Transaction fees for Reverb LP are 6% of the total transaction, including shipping.

  • You pay only when your item sells and the buyer's money is in your hand. Your fee is based on the total selling price, inclusive of all costs.
  • For Reverb.com, you pay only 3.5% of the total price, with a $0.50 minimum and a $350 maximum fee.
  • For Reverb LP, you pay only 6% of the total price, with a $0.10 minimum and a $350 maximum fee.
  • No listing fees, listing renewal fees, or monthly membership fees.
  • See an example.

The maximum fee discussed above is based on transactions in the United States and USD, but the maximum transaction amount and fee may differ by the country and currency when payouts in multiple currencies are available on April 1, 2018:

Currency Maximum Sale Amount Maximum Fee Charged
USD $10,000 $350usd
CAD $15,000 $525cad
EUR €10,000 €350
GBP £10,000 £350

b. Fees Based on Total Price

Fees will include final sale price of an item as well as shipping fees on an order.

c. Billing of Fees and Statements

At the beginning of the month, each seller is emailed an invoice detailing the amount due. A seller must pay the amount due in full within 15 days of the date of the invoice. If you are a Reverb Payments user your fees will be deducted from your payout(s) rather than billed on the first of the month.

Starting on April 1, 2018, all sellers listing items in currencies of CAD, GBP and EUR, will also receive their invoices in those same currencies. Additionally, if you use Reverb Payments and list in currencies of CAD, GBP and EUR, your fees will be deducted in those same currencies.

2. Additional and International Fees

There may be additional fees included in the use of the platform depending on the services you use. They may include:

  • Reverb Payment Fees - $0.25 plus 2.7% of the transaction total. For Reverb Preferred Sellers, the fee is $0.25 plus 2.5% of the transaction total. See below for differences in currencies.
  • Reverb Shipping Protection - 1% - 2.5% depending on the value of the item and the final shipping destination.
  • Currency Conversion - If you choose to list your item in a different currency than you receive your Reverb Payments, a 2.5% currency conversion fee will be assessed on the subtotal of your payout, after your regular transaction fees.
  • Cross-Border Fee - 1% if the buyer and seller live in different countries (excluding the EEA).
  • PayPal - When you accept payments via PayPal, a fee may be deducted from the total amount transferred to your PayPal account. For most sellers this fee is $0.30 plus 2.9%.

You can read more about Reverb Payments here, and fees associated with PayPal and Affirm.

Please note, on April 1, 2018, when payouts are available in multiple currencies, Reverb Payment fees will differ based on the applicable country and currency:

Country Deposit Currency Fee Preferred Seller Fee
USA USD 2.7% + $0.25usd 2.5% + $0.25cad
Canada USD, CAD 2.7% + $0.25cad 2.5% + $0.25cad
France EUR 2.7% + 0,25€ 2.5% + 0,25€
Germany EUR 2.7% + 0,25€ 2.5% + 0,25€
Italy EUR 2.7% + 0,25€ 2.5% + 0,25€
Netherlands EUR 2.7% + 0,25€ 2.5% + 0,25€
Spain EUR 2.7% + 0,25€ 2.5% + 0,25€
United Kingdom GBP, EUR 2.7% + £0.25 2.5% + £0.25

3. Example

Click here to find out more about how Seller Fees work.

4. Change In Services

Reverb may, at Reverb's sole discretion, change some or all of Reverb's services at any time. In the event Reverb introduces a new service, the fees for that service are effective at the launch of the service.

5. Additional Information

Unless otherwise stated, all fees are quoted in US Dollars (USD). In certain situations, including but not limited to a void or invalid transaction and returns, Reverb may issue a credit for the applicable fees to a seller's billing statement. You are responsible for paying all fees, shipping fees based on accurate weights and measurements and applicable taxes associated with using Reverb. Reverb allows sellers to indicate applicable tax jurisdictions which will be collected from buyers through Reverb at point of sale. Reverb keeps accepted payment information on file.

6. Fees for Bumps

Reverb provides two methods of promoting your listing on the platform: (a) Bump for Used; and (b) Bump for New. Bump for Used allows you to increase the visibility of your listing by buying a package of “bumps” which promote your listing to a feature slot on the site. Bump for New allows you to bid a percentage of your listing price to compete with other sellers for premium placement of your items on the platform. Reverb charges for both these services in two different manners, which are explained below. By purchasing Reverb Bumps through either method, you consent in advance to these charges.

a. Bump for Used

When you purchase Bumps for Used, you buy a package of Bumps that are based on the listing price of your item. The Bumps are only used when someone clicks on the item. If your item sells, you will only be charged for the Bumps that were used prior to the sale. If the item does not sell, you are not charged for the Bumps, regardless of how many were used. Depending on the listing price, Bumps for Used cost between $0.004 and $0.006 per Bump. When the listing is sold, the cost of the Bumps that have been used will be deducted from your payout on the item. By purchasing Bumps for Used, you consent to the deduction of the cost of the Bumps from the payout associated with the bumped item.

b. Bump for New

When you purchase Bumps for New, you bid a percentage of the list price to raise the profile of the listing up to owning the “Add to Cart” button at the top of the Comparative Shopping Page. There is a seven-day attribution period related to a click on your listing. If the user who clicked on the listing ends up purchasing within seven days of the click (the “Attribution Period”) you will be charged for the Bump at the price of your bid. If your listing does not sell, the listing is purchased outside the Attribution Period or the item is purchased without reference to a bumped listing, you will not be charged for the Bumps. By purchasing Bumps for New, you consent to the deduction of the cost of the Bumps from the payout associated with the bumped item.

More information is available on Reverb’s Bump page located here Learn More About Bump