Please read description carefully and in FULL. Purchase will only include the materials explicitly described and/or photographed.

See photos for condition and please contact us for any further details.

Unless explicitly stated, items not marked "Brand New" fall under our vintage/used policy and are therefore ineligible for return.

New items listed with a serial # in the description are for that specific item (you will receive the exact piece pictured).

If payment for your order is not received within 48 hours, we reserve the right to cancel your order outright.

Regular online store hours are 10:00 am - 6:00 pm PST Monday - Friday. We will respond as soon as possible during regular hours.

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TRADES:

We are only able to process trades on items brought in person to our store. We are unable to accommodate trades over the internet/long distance. We are happy to assess any trades you can physically bring to our shop!

PAYMENT TERMS:

Guitar Showcase accepts PayPal or Reverb Direct payment for most listings. Please contact us for details or with any questions you have.

SALES TAX:

Reverb charges sales tax when it is deemed applicable, based on local sales tax rates.

SHIPPING TERMS:

Orders are shipped 1-2 business days after payment is received and verified, but due to occasional carrier delays we cannot guarantee exact arrival dates. All items are professionally packaged, and items that are more susceptible to damage are shipped fully insured with signature confirmation required. If you need special arrangements, please contact us before buying. In some cases where shipping may substantially exceed our estimated cost, we may require additional payment to cover the difference before shipping.

RETURNS - NEW GEAR:

Defective items can be taken to the nearest Factory Authorized Service Center. For items damaged in shipping, please contact us for help in processing a claim. If you just changed your mind or are unhappy with your purchase of a new item, please contact us directly before proceeding. Most new items may be returned within 3 days of receipt (see exceptions below*). The buyer is responsible for shipping cost both out and back, any Credit Card Fees, and a standard 15% restocking fee. (If you received Free Shipping on your order, the value of the uncharged shipping cost will be deducted from your refund.) Items must be returned complete with all original packaging, manuals, warranties, accessories, etc., in brand-new condition, and showing no signs of wear or use; if any of these conditions are lacking, the return may be subject to a further handling or restocking fee at Guitar Showcase’s discretion. Refunds will be processed only after evaluation of the returned item.

(*Exceptions: copyrighted works such as books, CDs, DVDs, and software are non-returnable; due to health regulations, mouth-blown instruments, headphones, earbuds or in-ear monitors, or any other product that has bodily contact - including microphones - are also non-returnable. Also see Used/Vintage Gear below.)

USED/VINTAGE GEAR:

Used and Vintage gear is, by definition, old and fragile. This gear is subject to age and handling wear. Scuffs and scrapes, dents and dings, repairs, modifications and replacements all are to be expected. So, while Guitar Showcase strives to accurately document and describe each piece we list, we can only accept responsibility for what we detail in the listing and what is visible in the photos. Guitar Showcase is eager to verify any additional details necessary to address any concerns you may have: just make sure to contact us with any questions you may have before submitting an offer or buying. Beyond this, Guitar Showcase can offer no guarantee and can accept no returns on Used or Vintage gear. Please be sure you know what you are buying, and please do not think that older, used and Vintage Instruments should be set up in perfect playing condition.

For high priced Vintage instruments, we highly recommend that you either have a local friend try the Instrument or come in and try it in person.

CONSIGNED GEAR:

Some of the gear in the Guitar Showcase Reverb store is listed on behalf of a consignor. These pieces are not the property of Guitar Showcase and as such we can accept no returns on any consigned equipment. Consigned gear is also subject to the same stipulations as Used and Vintage gear, as described above. Please make sure to contact us with any questions you may have before submitting an offer or buying any consignment item.

INTERNATIONAL SALES:

Guitar Showcase is happy to offer international shipping to select countries, with calculated shipping cost based on location. Please contact us prior to purchase for an exact shipping quote to your country. Due to additional expense and complication, we are unable to accept returns on any international sales for any reason and all payments must be pre-arranged. Please contact us for details. CAUTION: SEE BELOW!

Some items may not be eligible for international shipment due to current CITES regulations; please make sure to read listing details carefully. We will do our best to comply with all regulations when shipping internationally, but we cannot accept responsibility for Customs or Border Authorities confiscating or blocking an item. Any excess shipping cost that is incurred, including return shipping, will be the buyer’s responsibility. You are advised to check with your country’s authorities before purchasing.

CALIFORNIA PROPOSITION 65 WARNINGS:

This product may expose you to chemicals which are known to the State of California to cause cancer. For more information, go to Prop 65 website (on the OEHHA section of the ca.gov site).

California's Proposition 65 requires special warnings for products that contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. We cannot reliably determine which products may contain such chemicals, so we are warning you that all the products we sell, INCLUDING, BUT NOT LIMITED TO: New Electrical cords and cables, and especially used and vintage products, such as Guitars, Basses, Horns, Amplifiers, PA gear, Mixers, Patch Bays, Effects Pedals, Speakers, Keyboards, Processors, Interfaces, Microphones, Headphones, Cables, parts and accessories which were typically made using LEAD SOLDER, may contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm, wash hands after handling.

WHO WE ARE:

Guitar Showcase, located in the heart of Silicon Valley in San Jose, CA has been serving musicians since 1965, offering the widest selection of new musical instruments as well as the most sought after vintage instruments on the planet. Our staff of seasoned musicians is ready to help you find the best instrument for you, whether you are a beginner looking for your first instrument, or a vintage collector looking for the crown jewel of your collection. Guitar Showcase is an authorized dealer for many of today’s biggest brands including Fender, Gibson, Paul Reed Smith, Mesa/Boogie, Ibanez, Marshall, Taylor, Martin, and many more… visit us or contact us to ask about our massive selection of new, used and vintage instruments, and when in Silicon Valley, please stop by for a visit and see the Vintage Vault with hundreds of iconic Vintage and Collector Instruments as well as hundreds of other instruments.