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GearTree

  • Grand Rapids, MI, United States
  • Joined: Sep 2013
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GearTree.com is proud to have its roots in the music business. In 1997, co-founders Matthew Chilvers and Tim Adrianson started selling music gear out of a little shop in Grand Rapids, Michigan called Firehouse Guitars. The store quickly grew and became a chain of full line musical instrument and pro sound stores offering all of the industry’s top brands and products. GearTree.com was then started with the purpose of providing easy access to these same products at unbeatable prices. GearTree.com now offers one of the best selections of music gear anywhere, serving beginner and professional musicians alike. We are committed to offering you the best music gear, the best prices, and the best service anywhere.

Shop Policies

Shipping Policy

Free shipping to the the 48 Contiguous States. Hawaii and Alaska orders are welcome but may incur an additional shipping charge. Please message us for details if necessary. The standard shipping method on smaller items is USPS Priority and larger items ship with UPS Ground. We typically ship within 24 hours of receiving your payment.
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International Orders **Some Products Do Not Qualify for International Shipping**:
Products are not under warranty outside of the USA. Geartree will cover return shipping on defective products up to 30 days from the time of delivery, but customers will be responsible for any repairs or service on the product after that time. By purchasing this product on this listing you are consenting to knowledge of these international warranty limitations. All products we sell are based on United States power specifications and may need additional modifications or converters in countries other than the USA or Canada. We are not responsible for providing additional power supplies for the customer's corresponding country. International shipments are subject to import taxes by the destination country upon receipt. All payment for import taxes on international shipments are the sole responsibility of the buyer. Our international shipping method is USPS Priority and will include a tracking number for you. Thanks!

Return Policy

NEW ITEMS

Returnable within 30 days of delivery.

USED & VINTAGE ITEMS

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs.

Special Conditions

Initial actual shipping costs are deducted from refunds in the event that a product is being returning for any reason other than shipping damage or product defect. This includes higher expedited shipping charges.

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

This shop collects taxes in the following regions:

Location Tax Rate
Michigan, US 6.0%
Tax is calculated automatically in checkout for the following U.S. states:
Minnesota*
Washington*
*State sales tax is required in this region. Learn More