Keeping our platform safe and our community secure
Our in-house Trust & Safety team works tirelessly to ensure that bad-faith behavior is minimized and fraud is immediately addressed.
Fraud detection
We use a combination of active monitoring, machine-learning technology, and expert analysis to detect bad actors & investigate suspicious activity.
Reverb Payments
Our secure payment system ensures that buyers & sellers can transact safely, regardless of their country or currency.
Multi-step user verification
All new users on Reverb are required to complete a comprehensive verification process to protect other members of our community.
You can help us build a trusted seller community
If you’re not already verified, you can go through our seller verification process at any time (it only takes a couple of minutes).
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Common topics from our Help Center
How do I keep my Reverb account safe?
What to do if you suspect fraud in your Reverb account
How does Reverb protect sellers?
For more assistance from our team, visit the Trust & Safety section of our Help Center
Visit the Help Center