Strandberg Guitars is committed to innovation and has a history dating back to 1982. We continuously strive towards new solutions that address the needs of guitarists today with the global musician community engaged in the design process. All guitars are shipped in a gig bag, with a tool kit included.
Shipping Policy
Orders ship from Uppsala, Sweden. We offer free shipping with DHL Express, or PostNord for Swedish orders.
If you reside outside the European Union, e.g. in UK, Norway, Switzerland, or Iceland, you will be billed local import tax and duties by our freight partner, according to your country’s legislation.
Return Policy
New Items
Returnable within 30 days of delivery.
Used & Vintage Items
Returnable within 30 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
You being satisfied with your purchase is the most important thing in the world to us, which is why we include the possibility of returning all products for a full refund with every delivery. This policy Is however subject to terms & conditions as described below.
If you wish to return any ordered products, please contact us within 30 days from delivery to obtain a Return Merchandise Authorization (RMA).
We will organize the return shipping and let you know about the arrangements. In most cases, we will email you a label that you need to print and place on the original shipping box, after removing the original shipping label. DO NOT simply ship any items back to us.
Free return shipping only applies from the original destination country of delivery for the product in question. If you need to process the return from a country different from the country of delivery, the shipping cost will be taken out of your refund.
All products must be shipped back in their original packaging together with included documentation and accessories/parts. If parts are missing, the cost will be taken out of your refund.
All items must be returned in the same condition as delivered. Any damage or signs of wear detected upon return inspection will result in a reduction of your refund.
Strandberg Guitars will not be held responsible for refunding any fees charged to you in conjunction with your order. This includes import taxes, customs fees, VAT, credit card fees, etc. We will do our best to supply the required documentation to help recover fees in applicable cases.
By unpacking the delivered products, this return policy is accepted in its entirety.
Tax Policies
Region | Rate | ||||
AT | 20.0% | ||||
BE | 21.0% | ||||
BG | 20.0% | ||||
CY | 19.0% | ||||
CZ | 21.0% | ||||
DE | 19.0% | ||||
DK | 25.0% | ||||
EE | 22.0% | ||||
ES | 21.0% | ||||
FI | 24.0% | ||||
FR | 20.0% | ||||
GR | 24.0% | ||||
HR | 25.0% | ||||
HU | 27.0% | ||||
IE | 23.0% | ||||
IT | 22.0% | ||||
LT | 21.0% | ||||
LU | 17.0% | ||||
LV | 21.0% | ||||
MC | 20.0% | ||||
MT | 18.0% | ||||
NL | 21.0% | ||||
PL | 23.0% | ||||
PT | 23.0% | ||||
RO | 19.0% | ||||
SE | 25.0% | ||||
SI | 22.0% | ||||
SK | 20.0% | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||