Red Star Guitars

  • Apex, NC, United States
  • Joined: Aug 2015
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Shipping Policy

Items will be shipped by USPS or FedEx, depending on the weight of the entire order. Due to increasing shipping rates, the minimum shipping charge is $3.10 which includes tracking. We combine items for reduced shipping costs.  Any amount that you pay over the combined shipping cost will be refunded. We are currently only shipping within the US.

Return Policy

NEW ITEMS

Returnable within 14 days of delivery.

USED & VINTAGE ITEMS

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping charges.

Special Conditions

Returns for non-custom items are accepted within 14 days of receipt providing the items are in new, unused condition. Custom items are non-returnable unless the item is damaged or has a defect in workmanship. Original shipping costs are non-refundable unless otherwise approved.