Gear Exchange

Preferred Seller
Quick Shipper

Shipping Policy

Once you purchase an item we'll carefully pack it and ship it to your account address in the Reverb.com database for the listed shipping & handling charge.  Please make sure your address is correct in the Reverb.com database as this is the only address we will ship to.  Signature confirmation is 100% required and we can not make exceptions due to Reverb.com shipping insurance negotiations.  

Return Policy

New Items

Returnable within 14 days of delivery.
Restocking Fee: 15%

Used & Vintage Items

Returnable within 3 days of delivery.
Restocking Fee: 15%

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Please make sure your address is correct in your Reverb account, as this is the only address we will ship to.  Signature confirmation is 100% required. Our prices are firm, we do not currently consider offers lower than the listed price. There will always be a mention of a case or box if one is included with the item.  In the event you have any other questions about the product, features, or specifications we encourage you to do some research personally, as we do not have personal experience with every piece of gear that comes through. Manufacturer websites will give you the most accurate information, though gear/brand forums can also be quite helpful.  We appreciate your continued interest but please understand that we are running a retail and repair shop in addition to our self service Reverb purchase portal. Lastly, rest assured, you can buy this item with confidence, in the unlikely event that you receive something not as described beyond the pictures or description. If your situation meets the criteria in the return policy, you can return the item for a 100% refund. Returns may be subject to a 15% restocking fee, depending on the situation.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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